Operations Manager

Burlingame, California

Pocketbook Agency
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We are seeking a proactive and highly organized Operations Manager to oversee and optimize day-to-day operations for a group of successful entrepreneurs managing multiple ventures across various industries. This dynamic, fully onsite role is perfect for someone who thrives in a fast-paced, entrepreneurial environment and enjoys bringing structure, strategy, and execution together to drive results.


As the Operations Manager, you will play a pivotal role in aligning business goals with operational execution. You'll work closely with leadership to implement efficient systems, lead cross-functional initiatives, and ensure seamless coordination across teams, vendors, and projects.


Key Responsibilities

Operational Strategy & Execution

  • Partner with business owners to design and implement systems, processes, and workflows that enhance efficiency and scalability.
  • Monitor key performance indicators (KPIs), identify inefficiencies, and implement improvements to streamline operations.
  • Ensure compliance with internal policies, procedures, and industry regulations.

Project Management

  • Lead and manage multi-stakeholder projects across diverse business functions.
  • Develop timelines, assign responsibilities, track deliverables, and ensure milestones are met.
  • Oversee execution of strategic initiatives and support cross-functional collaboration.

Team & Stakeholder Coordination

  • Act as a central point of contact between leadership, internal teams, external partners, and vendors.
  • Facilitate clear and timely communication across stakeholders to ensure alignment and accountability.
  • Prepare internal documentation, operational reports, and project updates.

Administrative & Logistical Oversight

  • Manage company calendars and coordinate complex scheduling across teams and time zones.
  • Oversee travel logistics for leadership and team members, including domestic and international arrangements.
  • Provide occasional high-level administrative support to ensure smooth business operations.

Qualifications

  • Highly organized, detail-oriented, and adept at managing multiple priorities.
  • Proven experience in operations, project management, or business administration, ideally in an entrepreneurial or multi-venture environment.
  • Strategic thinker with a hands-on approach and strong problem-solving skills.
  • Strong written and verbal communication skills with the ability to interface with senior stakeholders.
  • Familiarity with tools like QuickBooks, Airtable, and other productivity platforms (preferred but not required).

Candidates must be local to the Bay Area, as this is a fully onsite role in Burlingame, CA.

Salary: Up to $125,000/year. Benefits stipend


Date Posted: 09 May 2025
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