General Purpose:
The Operations Manager supervises the operations and maintenance departments of the facilities. This includes the planning, coordinating and directing of all in-house and outside services, and for the maintenance and preparation of facilities at the Buffalo Convention Center and to perform related work as assigned.
Basic Functions:
- To assist in directing and supervising the use of all in-house equipment, and to coordinate and schedule all necessary equipment, personnel and facilities as requested by the events.
- To assist in directing the setting up and taking down of all BCC equipment and other related items of the facility as stipulated in the contracts between the Convention Center and tenants.
- To assist in supervising the training of employees in the procedures for setting up and operating equipment for events in the Convention Center.
- To assist in supervising and directing the maintenance and repair of the facility by communicating with Director of Operations of any maintenance / repair concerns.
- Coordinate with third party contractors and suppliers for landscaping, supplies, and other building needs.
- Assist with inventory control and ordering supplies.
- To assist in supervising and directing the maintenance and repair of forklifts and scrubbers.
- To assist in making certain that any and all facilities and services provided by the Convention Center to conventions, exhibitors, patrons and visitors are available and ready for use.
- To assist in seeing that the Convention Center building and premises are kept in good repair and proper appearance.
- Review the event resume and schedule to confirm the preparation of event rooms, washrooms, and catering facilities.
- To advise improvements or modification of Convention Center facilities and installations, evaluate staffing and performance of service personnel through conversations with the Director of Operations.
- To manage and supervise while assisting vendors during events on assigned shifts.
- To direct and assist all maintenance, custodial, EMT's and security during events.
- To prepare various reports during events (ie. injury, incident, theft)
- To direct and assist in move-in and move-out of events in the facility.
- Assist event staff in setup and coordination of event.
- And other assignments as assigned.
Requirements:
- Ability to work long hours and a varied schedule dictated by events.
- Ability to work with people and solve problems.
- A minimum of three years' supervisory experience in a large multi-purpose facility preferably in a union environment.
- Experience using AutoCAD a plus.