Our client in Financial Services is looking for a Operations Manager - Asset Servicing for Brooklyn, New York.
Pay Rate - $52/hr
The role focuses specifically on Middle Office Asset Servicing. Middle Office Asset Servicing is driving an aggressive agenda to enhance client experience and operating processes.
You are a strategic thinker and are passionate about delivering a high quality corporate actions service to clients. You have found the right team.
Job Responsibilities:
- Serve as the primary point of contact for clients, providing timely updates and detailed explanations of corporate actions and their implications.
- Address and resolve client inquiries and concerns promptly, ensuring a smooth and satisfactory experience throughout the corporate action process.
- Prepare and deliver customized reports and presentations for clients, highlighting the outcomes and strategic implications of corporate actions.
- Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions and support related to corporate actions.
Required qualifications, capabilities and skills
- Ability to face off to very demanding stakeholders, managing their expectations
- Excellent problem solving skills to identify, understand and address operational and technical issues
- Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives and high profile clients.
- Motivated and able to deliver with minimal supervision, whilst working effectively in a team
Preferred qualifications, capabilities and skills
- Financial markets product knowledge and understanding of the transaction lifecycle preferred.
- Knowledge of asset servicing (corporate actions & dividends) preferred.
Skills:
Candidate must have a control focused agenda, and understand all potential impacts internally and to the client.
Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
Self-starter with ability to learn quickly.
Business and Subject Matter Knowledge:
Strong knowledge of asset servicing (corporate actions & dividends),
Knowledge of IM Actions Corporate Actions system preferred.
Knowledge of project life cycle and its critical control points preferred.
Financial markets product knowledge and understanding of the transaction lifecycle preferred.
Working knowledge of Microsoft Excel, Word, Power Point
Knowledge of digital tools preferred, Alteryx, UI path and Tableau.
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