Company Description Pilot Company is a leader in the travel center industry, boasting over 30,000 dedicated team members across more than 750 retail and fueling locations throughout the United States and Canada. Our energy and logistics division stands out as a premier fuel supplier, utilizing one of the largest tanker fleets and providing essential services to oil operations in some of the busiest basins in North America. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, we remain committed to our founding values of a people-first culture and giving back to our communities.
Job Description Join our dynamic Operations Summer Internship Program-a paid, 10-week, full-time opportunity designed for students eager to gain hands-on experience in management, sales, and store operations while creating exceptional guest experiences. This internship offers an immersive learning experience, allowing you to acquire practical business and retail expertise within our Travel Centers.
Your responsibilities will include:
- Collaborating with the Travel Center General Manager to uphold service and company standards, managing busy shifts to ensure guest satisfaction and team effectiveness.
- Gaining insights into various roles within our Travel Centers, including safety protocols, retail operations, food service, team dynamics, and financial metrics.
- Engaging with our Guest Survey process to understand key objectives and standards.
- Undergoing cash handling training and assisting with transaction processing for guests.
- Contributing to weekly scheduling and completing end-of-day reports and administrative tasks.
- Utilizing recommended selling methods to promote and sell products, ensuring quality service for every guest.
- Maintaining cleanliness and organization within the work area and ensuring store conditions meet company standards.
- Modeling behaviors that align with our common purpose to support guests and team members effectively.
- Adhering to all regulations, policies, and procedures while completing additional tasks as assigned.
The starting pay rates range from $13.15 to $21.00 per hour.
Qualifications This internship is ideal for current college and university students who meet the following criteria:
- High school diploma or equivalent certificate required.
- Completion of at least two years towards a bachelor's degree preferred (rising junior or senior year students).
- Actively pursuing a degree relevant to the internship role.
- Demonstrates strong leadership and effective teamwork skills.
- Ability to organize, prioritize, and meet goals effectively.
- Possesses conflict resolution and problem-solving abilities.
- Ability to handle multiple tasks and priorities successfully.
- Excellent communication skills and the ability to give and receive feedback constructively.
- Creates an energetic and enjoyable atmosphere for team members.
- Demonstrates flexibility and adaptability to varied job conditions and expectations.
- Exhibits strong initiative and a strong work ethic.
- Flexible scheduling with availability to work any time (24/7/365).
- Willingness to travel up to 40%.
- Able to lift up to 30 pounds and stand or walk for the duration of the shift.
- Capable of stooping, bending, twisting, and reaching.
- Comfortable working in environments with varying temperatures and around potential hazards.
Additional Benefits - Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
Apply now to start your journey with Pilot Company.