At Improveit Home Remodeling, we are driven by a relentless commitment to growth, innovation, and delivering exceptional experiences for both our team members and valued customers. As an award-winning leader in the home remodeling industry, we are passionate about transforming homes while fostering a dynamic, results-driven culture that empowers leaders to grow. Our 2025 theme, "Thrive in '25: Unstoppable Together," embodies our dedication to success through collaboration, innovation, and a data-driven mindset.
Position Summary
The Data Analyst - Operations & Performance is responsible for the extraction, organization, analysis, and presentation of operational performance data to support decision-making across the business. This role works closely with cross-functional leaders to identify trends, provide insights, and deliver reporting that enhances visibility to productivity, quality, and efficiency metrics. The role reports to the Resource Optimization Manager.
Core Areas of Ownership:
• Extract, compile, and manipulate large data sets from Salesforce and other internal
systems.
• Conduct daily, weekly, and monthly analysis of key performance indicators (KPIs),
productivity, and quality metrics across operational departments.
• Design and maintain dashboards and visual reports to drive performance visibility.
• Prepare detailed and summary-level reporting for leadership and department heads to
support strategic and tactical decision-making.
• Use Microsoft Excel and other data tools to organize, clean, and analyze performance
data.
• Collaborate with departmental leaders to identify business opportunities, trends, and
areas for improvement.
• Clearly communicate findings and recommendations to both technical and non-technical
audiences.
• Ensure accuracy, consistency, and integrity in all reporting deliverables.
• Support ad hoc reporting needs and special projects as assigned by the Resource
Optimization Manager.
Core Qualifications:
• Bachelor's degree in Business Analytics, Data Science, Business Administration, or a
related field preferred.
• 2+ years of experience in a data analysis or reporting role required.
• Experience working with Salesforce data and CRM systems strongly preferred.
Technical Skills:
• Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP, SUMIFS,
and large dataset management.
• Experience with data visualization tools such as Power BI or Tableau preferred.
• Familiarity with Salesforce reporting and data structure highly preferred.
• Knowledge of data validation, cleansing, and quality assurance best practices
Core Competencies:
• Analytical thinking and problem-solving
• Strong attention to detail and accuracy
• Effective written and verbal communication
• Organizational and time management skills
• Collaboration and interpersonal effectiveness
• Initiative and accountability
What We Offer
- Highly Competitive Salary & Bonus Opportunities
- Paid Time Off (vacation, Holiday, sick time)
- Health Benefits (Medical/Dental Coverage Options)
- 401K Savings Program with Employer Matching
- AFLAC Supplemental Insurance
- Career Advancement Opportunities
- Positive, Collaborative and Result-Oriented Culture
- Strong Commitment to Employee Growth & Success
- Contests & Fun Culture Initiatives
- Beautiful Gahanna, OH area offices
- Advanced Technology Tools
- Stability of a 35-Year Industry Leader
Who We Are
Serving the needs of homeowners since 1989, Improveit. Home Remodeling is a leading replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville, Lexington, Southern Indiana and Nashville. We specialize in replacement windows, bathroom remodeling and kitchen transformations. BBB-Accredited and 24-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs with about one in four of those being repeat customers.
We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, "Improveit" is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities.
We value curiosity, passion, continuous improvement, and the relentless pursuit of excellence. If you're a data-obsessed marketer with a passion for optimizing digital experiences and driving measurable business impact, we want to hear from you. Apply today to become a key driver of our success at Improveit Home Remodeling.
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