Operations/Customer Service

We are seeking to hire a dynamic, bi-lingual (English and Spanish) individual to develop strong relationships with customers and workers, do on-site customer service inspections, and sell recurring services to new clientele. Candidate must have strong interpersonal and computer skills, have a vehicle they can use for work, and be willing to respond to calls after hours and weekends.

This is a temporary position with the possibility of a permanent role following a 90-day introductory period. Candidates must reside south of Highway 52 in San Diego County and be fluent in Spanish. Applicants who do not meet these criteria will not be considered.

This position is a critical hire for us and therefore you will be interviewed and screened by our Regional Director, one of the founders of the company and a couple of other office staff. A typing, Word and Excel test will be given to ensure you meet some of the requirements and able to perform duties.

You will spend roughly 50% of your time meeting with customers and inspecting their buildings, 25% of your time talking with our Franchise Owners, and 25% of your time driving. Expected Start Date ASAP. Full-time offer within 90 days.

Responsibilities:

1. Meet with current business clients regarding cleaning services of their facility

2. Meet with Franchise Owners regarding their businesses, sharing feedback you receive from their customers

3. Enter inspection records in our software, reporting to Regional Director

4. Procure and coordinate additional services (strip/wax, carpet cleaning etc)

5. Data entry on Excel spreadsheets and send proposals to clients using Word/PDF

DO NOT APPLY WITHOUT RESPONDING TO THE FOLLOWING QUESTIONS (YOUR APPLICATION WILL NOT BE REVIEWED WITHOUT THESE RESPONSES:

1. What makes you unique?

2. What are 3 challenges for working for a small business?