JOB PURPOSE:
Assists the division assigned departments with assigned projects and tasks. Provides administrative and clerical support to the division management team as requested.
Duties and Responsibilities may include:
Administrative
- Responsible for daily and timely processing of utility and warranty invoices.
- At the direction of the Warranty Operations Manager, will administratively process warranty portal tickets.
- Manage the set-up and disconnecting of utilities for homes.
- Welcome visitors coming into the office.
- Monitor office supplies and point of contact for supply orders from field and sales teams.
- Point of contact for office equipment management.
- Field/answer all incoming routine and non-routine calls/inquiries.
- Provide support to the rest of Operations team and cross train on department duties.
- Work independently and within a team on special and nonrecurring and ongoing projects.
- Provide support to departments by handling and performing tasks as assigned.
QUALIFICATIONS:
Knowledge and Skills
- Must be able to interact and communicate with individuals at all levels of the organization.
- Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MSWord, Excel, Access, PowerPoint). Newstar experience preferred but not required.
- Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Possess general knowledge of skilled trades (e.g., plumbing, electrical, carpentry, etc.,)
- Analytical
- Be a self-starter
- Be creative and proactive
- Willingness to wear multiple hats
- Work well under pressure
Education and Work Experience
- High School Diploma or equivalent
- AA degree in related field is preferred
- 1-3 years prior administrative/office managerial experience
- Exposure to residential homebuilding environment preferred
- Experience with documentation, interpretation, and correspondence preparation