Are you an operational leader with a passion for efficiency, customer experience, and team developmentfast-paced environments and have a track record of driving process excellence
About the Role
Repipe Specialists is seeking an Operations Center Manager to oversee daily operations, optimize workflows, and lead a high-performing team within our Multi-Family Operations division. This role is crucial to ensuring seamless project execution, customer satisfaction, and operational efficiency while fostering a culture of accountability and continuous improvement.
What You'll Do:
Lead & Develop a High-Performing Team - Coach, mentor, and inspire an operations team with a focus on accountability, collaboration, and excellence.
Drive Process & Operational Efficiency - Implement SOPs, streamline workflows, and monitor key performance indicators (KPIs) to enhance service quality and reduce inefficiencies.
Champion Customer Excellence - Partner with Project Managers, customer service teams, and leadership to resolve service-related issues and improve customer experience.
Optimize Technology & Reporting - Leverage NetSuite, Microsoft Office, and Google Suite to track operations, generate reports, and provide data-driven insights.
Foster Cross-Functional Collaboration - Work with accounting, field teams, and shop leaders to align on project timelines and operational goals.
What You Bring:
7+ years of operations or process management experience, with at least 3 years in a leadership role in construction or a related industry.
Strong ability to design and implement scalable processes, identify inefficiencies, and develop sustainable solutions.
Excellent communication and leadership skills, with a focus on team development and problem-solving.
Proficiency in Microsoft Office, Google Suite, and CRM/ERP systems like NetSuite.
A customer-first mindset, ensuring operational processes enhance resident and stakeholder experiences.
Why Join Us?
Industry Leader - Join a company committed to operational excellence and best-in-class service.
Growth & Development - Be part of a fast-growing division where innovation and career progression are valued.
Collaborative Culture - Work alongside high-performing teams that prioritize teamwork, accountability, and efficiency.
Ready to take on this leadership role? Apply today.