Operations Business Analyst

Job Title: Business Analyst - Internal Operations

Location: New York / Miami
Team: Operations
Reporting to: SVP of Business & People Operations

About the Role

Applied Value offers world-class management consulting services designed to enhance the value of a client's enterprise. Today, with professionals in five offices around the world, Applied Value provides a comprehensive range of strategy and operations management consulting services.

Applied Value has a three-pronged approach to business, combining management consulting, private equity, and social impact. With offices in the US, Europe, and Asia, we combine the in-depth expertise of a global adviser with the focus, attention, and flexibility of a boutique consulting firm.

The management consulting arm is seeking a highly motivated and detail-oriented Business Analyst to join our Internal Operations team. This is a high-impact role reporting directly to the SVP of Business & People Operations and working closely with our CEO, Chief of Staff, and leadership team. You'll be at the center of the firm's internal processes, supporting reporting, strategic analysis, and cross-functional initiatives that keep our firm growing and running at its best.

Our Operations team plays a central role in driving the internal engine of the firm. The team is responsible for Business Operations, People Operations, Sales Operations, Marketing Operations, and Tech Operations, supporting everything from strategic planning and firmwide initiatives to day-to-day process optimization.

This is a unique opportunity for someone early in their career (1-2 years of experience) who is excited to work in a dynamic, fast-paced environment and gain broad exposure across all functions of a consulting firm's internal operations.

Key Responsibilities

• Internal Cadence Reporting: Build and maintain firmwide internal reports and dashboards that track key business metrics (sales, utilization, pipeline, etc.) on a regular cadence (weekly, monthly, quarterly).
• Salesforce Dashboard Maintenance: Ensure Salesforce dashboards are up-to-date, accurate, and tailored to evolving business needs. Support user adoption and data hygiene.
• All Hands Presentations: Work with leadership to develop clear, compelling monthly All Hands materials and other internal comms decks. Own content aggregation and visual storytelling.
• Ad Hoc Reporting & Analysis: Support internal stakeholders with analysis needs ranging from productivity trends and staffing to financial snapshots and strategic research.
• Special Projects (Lead Analyst): Serve as the lead analyst on cross-functional or time-sensitive internal initiatives, such as tool implementations, pricing research, firm surveys, growth and cost optimization projects

• Process Optimization: Identify and implement best practices to consulting and operational workflows (e.g. staffing models, proposal reviews, recruiting ops, onboarding flows).
• Internal Knowledge Management: Assist with organizing and maintaining key internal resources (e.g. project templates, SOPs, best practices) and managing knowledge systems and documents
• Tool Ownership or Automation Projects: Support low-code/no-code automation (e.g. Excel macros, Power Automate) to streamline recurring tasks and reduce manual overhead.
• Data Quality Stewardship: Monitor and maintain the quality of internal data across key systems (Salesforce, HRIS, project tracker), flagging issues and proposing and executing on solutions.

• Event Planning & Support: Help coordinate logistics and planning for internal firmwide events - offsites, training sessions, cultural events, and social programming

Qualifications

• 1-2 years of professional experience in a business analyst, professional services operations, or management consulting role
• Expert proficiency in Excel and PowerPoint; familiarity with Salesforce a plus
• Data-driven mindset with comfort building reports, charts, and narratives
• Experience juggling multiple priorities in a fast-paced, high-expectation environment
• Clear and confident communicator - both written and verbal
• Highly organized, with a strong sense of ownership and follow-through
• Bonus: Familiarity with SharePoint, Power BI, or other systems/tools