About FIG:
Finch Investment Group (FIG), a private investment and asset servicing firm, is seeking a highly motivated and energetic Operations Associate. The firm, based in Jacksonville, FL, has collectively purchased, managed, and serviced more than $2.1 billion in delinquent property tax liens for more than 650 taxing jurisdictions.
Position Summary:
An Operations Associate will support the operations and accounting teams by managing a variety of special projects and daily routine tasks. Your primary responsibility will be to assist in collecting and organizing data related to asset purchasing.
Responsibilities:
Data Entry
o Retrieve data from portals, websites, district contacts, and emails.
o Input clean and accurate data into FIG's system.
o Organize, prepare, and process primary, secondary, and operational purchasing activities.
Administrative
o Timely and accurately register Bidders, place deposits, and finalize payments for primary purchases.
o Timely request and input accurate data and facilitate payment for secondary purchases.
o Save and meticulously organize documents in FIG's web-based system and FIG's cloud-based file storage environment.
Data and Files
o Download property and auction data files and upload to FIG's system. Keep everything orderly and accessible.
o Reconcile Large Data Sets in Excel
o Normalize external data for internal systems.
Follow-Up
o Monitor various email inboxes and phone lines.
o Call towns, districts, and vendors to resolve registration, bidding, and payment issues.
o Log all calls/conversations into the FIG's database immediately after each call.
o Be professional and highly responsive.
Other Duties
o Triaging Physical Mail and Digital Scanned Mail.
o Input purchasing data into FIG's system and ensure clean and accurate.
o Gathering, validating, and arranging data in a form suitable for analysis.
Qualifications:
o 3+ years' operations/administrative experience.
o Bachelor's degree in business management or some related area of education, or 5 years of relevant professional experience.
o Proficiency with Excel and other related software in data entry.
o Strong communication, both verbal and written, and project management skills.
o Works well with deadline-driven workflow and is committed to delivering accurate results.
Salary and Benefits
o Base Salary + Health Insurance (comprehensive coverage with multiple plan options).
o PTO, Sick Leave, and Company Paid Holidays.
o 401K/Roth IRA Match (after 12 months of employment).
o Hybrid work schedule (mixed in office and remote days)