Operations Administrative Assistant

MISSION:

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.

JOB SUMMARY:

The Operations Administrative Assistant performs administrative support activities for the Operations department. This role ensures smooth operation of day-to-day Operations tasks. Works closely with team members and leaders to help deliver major organizational projects efficiently. Leads and assists with administrative tasks, compliance requirements, document and information distribution, and communication support. The Operations Administrative Assistant must be detail-oriented, highly organized, have strong multi-tasking skills and have a passion for supporting the success of the organization.

EXAMPLES OF ESSENTIAL FUNCTIONS:

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.

Executive & Administrative Support

• Manage calendars, schedule meetings, and coordinate appointments for the VP of Operations and department leadership.
• Prepare PowerPoint presentations and internal communications for department-wide distribution.
• Process expense reports and provide general administrative support across the Operations team.
• Maintain and update departmental forms, templates, and policy documents.
• Coordinate logistics for departmental meetings, training sessions, and team-building events.
• Conduct research and provide recommendations to streamline administrative and operational processes.

Operations & Collaboration

• Support day-to-day operational activities and assist with special projects as assigned.
• Collaborate with internal departments and external partners to fulfill operational and contractual needs.
• Represent the Operations Department on the Document Management Team Committee.
• Maintain accurate records and documentation for contracts, training, and operational activities.
• Track and manage employee training assignments and company initiatives via the HRIS system.
• Monitor and report Operations goal hours to support performance measurement.

Program & Contract Implementation

• Assist in the development and execution of detailed, cross-functional program plans.
• Act as a key contributor to contract start-up processes, ensuring timely and accurate task completion.
• Coordinate the integration of new contracts and programs into internal systems, including Quality initiatives.
• Support specialized program needs such as production studies, training coordination, and team meetings.

Quality & Compliance

• Assist in executing and updating Quality Control Plans to meet performance standards.
• Promote best practices and ensure adherence to Cleaning Industry Management Standard (CIMS) certification requirements.

SUPERVISORY RESPONSIBILITY:

• None

MINIMUM QUALIFICATIONS:

• High School Diploma
• Prior administrative experience.
• Must be able to pass a background screening for access to the work areas.
• Must pass a pre-employment drug screen.
• Must have reliable transportation.
• Must have and maintain a valid driver's license. Must be able to pass a Motor Vehicle Report background screening.
• Must be able to work a flexible schedule including occasional weekends and evenings, as needed.
• Must be able to understand, speak, read, and write English language.

PREFERRED QUALIFICATIONS:

• Associate Degree in related field.
• 3+ years of experience in operations coordination, project support, or administrative roles.
• Experience with HRIS systems and quality/compliance frameworks is a plus.
• Experience working with individuals with disabilities is preferred.

In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to work with limited supervision.
• Good communication skills (e.g., able to effectively respond to common inquiries or complaints; able to satisfactorily present information in oral or written formats).
• Effective interpersonal skills. Able to get along with diverse personalities and abilities; is tactful, professional and customer service oriented.
• Reasoning Ability: Able to identify issues or problems, evaluate facts and draw valid conclusions. Able to "think-on-your-feet".
• Strong organizational and time management skills; able to manage multiple priorities.
• Proficient in Microsoft Office Suite (especially PowerPoint, Word, Excel).
• Team-oriented mindset with a proactive, solution-driven approach.

TRAVEL:

Travel is primarily local during the business day, although some out of area and overnight travel may be expected.

WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE):

Must be authorized to access and work on government installations.

PHYSICAL REQUIREMENTS:

This position works primarily in an office setting. Depending on functional area of assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 40 pounds). Occasionally, it involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing. These activities can be performed with or without reasonable accommodation.

ENVIRONMENTAL REQUIREMENTS:

Tasks are regularly performed inside with minimum exposure to adverse environmental conditions (e.g., dirt, heat, rain, fumes). Will need to use any personal protective equipment (PPE) as designated, properly, and consistently.

SENSORY REQUIREMENTS:

Some tasks require manual dexterity, in addition to visual and hearing acuity.

Availability: Full Time

Salary: Starting at $20.50

Benefits:

• Medical insurance is offered.
• Free Dental and Vision insurance for employees.
• Paid holidays, vacation, sick, and personal days.
• Additional programs include company paid term life and AD&D insurance, short and long-term disability coverage.
• Full-time employees are eligible to participate in the 401k plan on the first of the month following their date of hire. Employer match is 50% of the first 8% contributed by employee.
• Supplemental voluntary life and AD&D insurance is available.
• Additional Supplemental benefits are available including Accident, Critical Illness and Hospital.
• Employee Assistance Program.
• Tuition reimbursement.
• Eligible for performance bonus plans.
• Eligible for 401k Profit-Sharing program.

Accepting applications until positions filled

Applications may be completed through our website:

A completed application is required :

BAC

Providing innovative services for individuals with disabilities to achieve personal success.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We are a Drug-Free Workplace.