Operations Account Manager

Memphis, Tennessee

Virtual
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Location: Onsite in Memphis, TN. Monday - Friday am - 5 pm CST
Light travel involved

Responsibilities
  • Coordinate with engineering on document submittals and communicate detailing sequence requirements.
  • Coordinate with the customers on initial sequence and delivery requirements.
  • Communicate with the schedulers on open orders needed.
  • Assemble and release production shop orders.
  • Reconcile engineering BOM vs. quantity sold in the system with Estimating\Sales and Detailing.
  • Coordinate with the schedulers for production planning and to coordinate loads on dispatch.
  • Attend and give feedback for production meetings.
  • Read and understand drawings, plans and specifications to verify the scope of work of Project Managed Jobs to ensure that proper scope of project is being met by the company.
  • Help create and follow up on change orders.
  • Work closely with the Customer Service Supervisor on field related issues; create CSRs as needed, investigate promptly, and follow through on proper resolution.
  • Travel to jobsite locations for field issues.
  • Assist Credit Specialist as needed with any financial-related issues to ensure proper closeout of all assigned project managed jobs.
  • Issue purchase orders for buy-out items.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Date Posted: 14 May 2025
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