Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients, and colleagues with the best experience possible for over 150 years. Now, help us transform our workforce of the future, today.
We are currently looking for an Operational Intelligence - Software Engineer to join the ITSM division's Operational Intelligence team. The Operational Intelligence team creates value for stakeholders by elevating each team's data-driven decision-making capabilities through automation of metric and KPI data collection and reporting. If you are interested in using data and metrics to improve business and operations processes, this job may be for you.
The Operational Intelligence - Software Engineer will:
- Design and build data pipelines to support function, service, process metrics and KPI's. Pipelines can include data streams, ETL processes, API's, databases, machine learning, AI, and other integrations.
- Work closely with process owners, service owners, functional teams, and executive sponsors collecting operational metric and KPI requirements.
- Design and build process automation and system integrations that are measurable to advance strategic projects and measures.
- Build and maintain data collection workflows using Power Automate and Python for rapid development and prototyping.
- Design and develop datasets in SQL and Power BI to enable stakeholders to develop self-serve reports, dashboards, and data-driven decision-making experiences.
- Work closely with data engineering teams to evolve production data pipelines and datasets.
- In addition to designing and building data-centric workflows, process automation to assist stakeholders and sponsors is a big part of this job. This role includes hands-on development as well as being an SME that can coach and mentor others in the organization to elevate their processes as well using a variety of tools and methods.
- Join Zions Power Automate and ServiceNow Citizen Development programs as contributor and SME/liaison with Operational Intelligence team.
- Other duties as assigned.
Qualifications:
- Object Oriented Development experience.
- SQL Relational Modeling experience.
- Excellent analytical and problem-solving skills.
- Python experience is a plus.
- Dimensional Modeling experience is a plus.
- Power Automate experience is a plus.
- Power BI, Excel, Pivot Table, or similar experience is a plus.
- Experience with machine learning and AI a plus.
- SharePoint and ServiceNow experience a plus.
- ITIL training and certifications a plus.
- Requires a bachelor's in computer science, Computer Engineering, Math or equivalent and 2+ yrs of experience in modern programming languages, building APIs and services, orchestrating applications, build automation technologies or other directly related experience.
- A combination of education and experience may meet job requirements.
Work Location:
Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company's primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:
- Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
- At least 75% of the building is powered by on-site renewable solar energy.
- Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
- Large modern cafe with a healthy and diverse menu.
- Healthy indoor environment with ample natural light and fresh air.
- LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.
Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE.
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees
- Employee Ambassador preferred banking products
- Employees may, at the company's discretion, be eligible to receive a cash bonus award
Req ID: 067174
Equal Opportunity Employer
It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.
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