Ideal candidates will have 1-5 years of experience with Dynatrace CloudWatch or similar tools and a solid understanding of cloud architecture and DevOps principles.
Key Responsibilities:
- will monitor alert and support our systems to ensure seamless operations.
- Incident and System Management: Collaborate with internal teams and suppliers to analyze and resolve critical IT and Telecom service interruptions and protect system availability through
incident problem and change management. - System Monitoring and Optimization: Monitor systems for faults identify optimization opportunities and implement tools and process changes to improve monitoring and alerting.
- Incident Response and Root Cause Analysis: Work with major incident response teams for escalations and monitoring during major incident
Qualifications:
- Self-Motivated: Ability to define develop and execute plans manage system outages and handle high-stress situations.
- Availability: Able to work in a 24/7 environment and provide on-call support.
- Experience: Proven experience interacting at all levels.
Technical Skills:
Bachelor's degree in
Computer Science Information Systems or Engineering preferred.
Technical certifications or 5 years in Event
monitoring and alerting DevOps Infrastructure Support or IT Major Incident
Management
Experience with monitoring tools Dynatrace CloudWatch Zabbix SCOM.
DevOps application performance tuning.
Strong writing skills for documentation.
Proficient in distributed systems/administration Windows Unix Linux VMWare etc
Knowledge of ITIL best practices certification is a plus.
Familiarity with SDLC lifecycle.
Experience in SLA/KPI-driven environments.
ServiceNow proficiency.
General scripting/programming skills Python
Node.js Ruby Perl Bash/sh.
Preferred Qualifications:
Cloud certifications AWS Azure etc
Experience with infrastructure as code tools Terraform Ansible etc
ITIL V3 or V4 certification.
Advanced technical skills in various operating systems and environments.
Proven ability to improve monitoring and alerting processes
Required Skills : Word
Basic Qualification :
Additional Skills :
Background Check : Yes
Drug Screen : Yes
Notes :
Selling points for candidate :
Project Verification Info :MSA: Restricted Client Letter: Will Not Provide"
Candidate must be your W2 Employee :No
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :Yes
Candidate must be authorized to work without sponsorship No
Interview times set No
Type of project :
Master Job Title :
Branch Code :