Online Client Advisor

Los Angeles, California

Crawford Thomas Recruiting
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Online Client Advisor - Los Angeles, CA

Onsite Full-Time Sales & Wellness Industry
Salary: $68K plus quarterly commission
Hours: Monday to Friday 9 am to 6 pm

Job Summary:
My client is looking for an energetic, results-driven Online Client Advisor to deliver a luxury sales experience via phone, chat, email, and other digital tools.
You'll be the first point of contact for clients-guiding them through wellness products and services. This role blends wellness knowledge, digital communication, and exceptional customer care across B2C and B2B segments.

What You'll Do:
  • Hit quarterly sales targets (including Digital Solutions)
  • Manage inbound & outbound interactions (B2C + B2B)
  • Build long-term customer relationships
  • Provide personalized, supportive remote shopping experiences
  • Follow up on marketing leads & generate new opportunities
  • Understand client wellness goals and recommend solutions
  • Use CRM tools (Salesforce preferred) to keep data accurate
  • Oversee full process: order ? delivery ? customer satisfaction
  • Share client & market feedback with relevant teams
Qualifications:
  • Strong communication and listening skills (written + verbal)
  • Experience in high-quality client service & team collaboration
  • Consultative sales experience with a long-term relationship focus
  • Passion for fitness and wellness
  • Problem-solver with negotiation skills and resilience
  • Fluent in English
  • CRM experience (Salesforce a plus)
Looking for someone:
  • Enthusiastic & proactive
  • Cool under pressure & open to feedback
  • Ethical, driven, and team-oriented
  • Detail-focused and eager to improve processes

Ready to join a global leader in fitness and transform the way people live their wellness journeys? Apply today.
Date Posted: 17 May 2025
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