On-Call Library Associate

Salary: $25.55 Hourly
Location : Forest Grove, OR
Job Type: Intermittent (Less than 1040 hr/year)
Job Number: 2024-25 27
Department: Library
Opening Date: 04/21/2025
Closing Date: 4/30/:59 PM Pacific

Job Description
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

JOB OBJECTIVES

To perform technical, clerical, and paraprofessional duties in support of library operations and activities including staffing public service desks, providing assistance to patrons, explaining policies and procedures, providing general information on library services, ensuring safety and security of patrons, materials, and facility, training volunteers, and performing a variety of tasks relative to assigned areas of responsibility.

SUPERVISION RECEIVED AND EXERCISED

Receive general supervision from the Library Services Supervisor.

The City budgets for approximately 18 hours per month for on-call work and could include evening and Saturday shifts.
Duties/Responsibilities

ESSENTIAL JOB FUNCTIONS
The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here:

1. Assist patrons at the information and circulation desks, in-person and via the telephone; verify eligibility and complete registration records, update registration information, check out and renew materials, collect fees, explain, and enforce policies and procedures, provide information about library services and operations, answer patron questions, problem solve issues.
2. Assist patrons in locating materials, placing holds and interlibrary loan requests, and using public computers, catalogs, and printers.
3. Process returned materials; check in and sort materials returned to circulation desk, to outside book drops, and via courier deliveries, shelve returned materials according to library guidelines, handle materials returned with missing pieces or damage.
4. Operate a variety of types of library equipment; operate and troubleshoot equipment including telephone system, computers, printers, copier, cash register, self-check computers, and security gates, instruct patrons in use of library equipment.
5. Perform tasks related to day-to-day operations of the library: open and close library building, monitor patron use of equipment, materials, and facility, respond to safety and security issues.
6. Maintain library collection; reconcile database clean-up reports, shelf-read materials, organize and shift collections, repair, and mend materials, withdraw discarded materials, display, and promote materials.
7. Process incoming and outgoing hold requests; reconcile daily hold and unclaimed reports.
8. Perform general clerical work; answer incoming telephone calls, process incoming and outgoing mail, create a variety of documents, schedules, forms, and correspondence, prepare, and reconcile reports, maintain files, and records.
9. Act as a reference assistant - provide coverage of information desk, assist patrons with ready reference, reader's advisory, computer help, facility use and room scheduling. Assist librarians with collection development, programming and outreach as assigned by Library Services Supervisors.
10. Participate in departmental, city, and county library sub-committees.
11. Contribute to a positive work environment.
12. Maintain regular, predictable attendance and punctuality.
13. Perform other directly related duties consistent with the role and function of the classification.

QUALIFICATIONS
Knowledge of:

Operations, services, and activities of a public library.

Principles and practices of circulating library materials.

Customer service principles and techniques.

Operation of office equipment including computers and supporting word processing and spreadsheet applications, printers, copiers, etc.

Principles and practices of filing, record keeping, and data entry.

English usage, spelling, grammar, and punctuation.

Ability to:

Perform library circulation and clerical tasks.

Correctly file items alphabetically and numerically.

Complete work accurately with attention to detail.

Display a professional manner that is welcoming and approachable.

Respond courteously to requests and inquiries from the general public.

Interact effectively with the public when delivering services and demonstrate initiative when problem solving issues.

Make independent decisions based on common sense and good judgment.

Operate and troubleshoot a variety of office equipment including computers and associated word processing applications, printers, copiers, etc.

Type at a speed necessary for successful job performance.

Understand and carry out oral and written instructions.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective relationships with those contacted in the course of work.

Display teamwork and cooperation with co-workers and supervisors.
Minimum Qualifications

EDUCATION AND EXPERIENCE GUIDELINES
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education:

Equivalent to completion of twelfth grade supplemented by training and/or college coursework. College level course work in library science is desirable.

Experience:

Equivalent to one year of clerical experience including at least 6 months of paid and/or volunteer library experience.
Additional Information

PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Environment: Library environment, exposure to computer screens, extensive public contact.
Mobility: Mobility sufficient to work in a library setting and operate office equipment; requires the ability to walk, stand, sit, bend, reach, kneel, and stoop for extended periods of time and to lift up to 40 pounds.
Vision, Hearing and Communication: Vision sufficient to read small print on computer screens, printed documents, and shelves that are above and below eye level. Hearing and speech sufficient to communicate in person and over the telephone.
This position is an intermittent position, which does not require a regularly scheduled workweek and is scheduled for less than one-thousand forty (1040) hours in a year. Intermittent positions are eligible to accrue sick leave, but are not eligible for any other benefits.
01

Each applicant must complete the supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Please do not say "see resume." Incomplete responses, false statements, omissions or partial information may result in disqualification from the selection process. Answers are subject to verification. Candidates may be tested on their skills. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included in your employment application?

• Yes
• No, and I withdraw from the selection process.

02

Did you graduate from high school or receive your G.E.D.?

• Yes
• No

03

Do you have college level coursework in library science?

• Yes
• No

04

If you answered yes to questions , Please describe any coursework or internships relevant to this position.
05

Do you have at least one year of experience working in a clerical position including paid positions, internships and/or as a volunteer? Note: Full-time is defined as 40 or more hours per week worked. If you worked part-time i.e. fewer than 40 hours per work you must prorate your part-time experience on the basis of a 40-hour work week. To prorate your part-time experience, you will multiply the number of months worked by the number of hours worked per week, and then divide by 40 to get the full-time equivalent. Do not round up experience answer the exact number of months/years of experience you possess.

• Yes
• No

06

Which of the following best describes your clerical experience?

• None
• Less than a calendar year
• One to two calendar years
• Over two calendar years

07

If you have experience outlined in question , please identify the agency or company (or agencies/companies) where you gained the paid, intern and or/volunteer experience. If this question does not apply to you, please type N/A.
08

Which of the following best describes your paid and/or volunteer library experience.

• None
• Six months
• One to two years
• Over two years

09

If you have experience outlined in question , please identify the agency or company (or agencies/companies) where you gained the paid . click apply for full job details