Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.
Bath & Body Works is enabling new capabilities across selling channels to unify commerce for our customers and personalize the shopping experience.
The Omnichannel Systems Analyst acts a functional and technical subject matter expert for the applications leveraged to deliver our Omnichannel solution.
Responsibilities
- Technical analysis skills, including root cause analysis of highly urgent, critical production issues.
- High familiarity with technical investigation strategies, including review of logs, database, configuration, Control-M jobs.
- Experienced application configurator, ability to drive specific application behavior based on configuration modifications.
- Data integration design and understanding of data mapping activities.
- Familiarity with REST API design for data retrieval and updates from client applications.
- Write technical user stories for integrations, APIs, and functional user stories to dictate system behavior.
- Act as a delivery lead on projects, and facilitate discovery sessions, design workshops, project delivery, user acceptance testing, and cutover planning.
- Collaborate with third party vendors to drive resolution of incidents, introduction of new capabilities, and system upgrades.
- Apply knowledge of application architecture, industry trends and best practices to recommend process or technology changes.
Qualifications
- 5+ years working in a Retail environment, specifically in a stores and/or direct channel
- 5+ years working in the IT industry completing both projects and production support/issue resolution
- Hands on experience with system design, data analysis, and crafting data flow diagrams
- Good interpersonal, oral, and written communication skills vital to interact with BBW technology team, BBW brand partners, and third party vendors
- Ability to communicate technical issues and solutions in a concise and understandable manner
- Experience in delivery methodologies (Agile, Waterfall, Iterative)
- Experience with Delivery tools: Atlassian suite (Jira, Confluence, Stash, Git), MS Azure, Jenkins
- Experience creating supporting application documentation (system context diagrams, API sequence diagrams, etc)
- Basic to moderate SQL and JSON skills
- Education: 4 year business or technical degree with an emphasis on information systems or an equivalent combination of course work and job experience
Core Competencies
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
- Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
- 401k with company match and Associate Stock Purchase program with discount
- No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
- Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance.
- Tuition reimbursement and scholarship opportunities for post-secondary education programs
- 40% merchandise discount and gratis that encourages you to come back to your senses.Visit for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.