Office Technician

The work we do matters. Hiring Agency: Health & Human Services - Agency 25 Location: Scottsbluff, NE Hiring Rate: $13.109 Job Posting: JR1807 Office Technician - Scottsbluff (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 12-27-2024 Job Description: The State of Nebraska, Department of Health and Human Services, is looking for a dedicated Office Technician to support the Division of Children and Family Services. In this role, you will assist with clerical duties, ensure the accuracy of documents, records, and reports, monitor information status, and help process requests or transactions. You will play a key role in providing critical information to supervisors and team members, supporting the important decisions that impact the Division's work. Are you a dynamic individual with excellent customer service skills, keen attention to detail, and a passion for helping others? If so, WE WANT YOU. What We Offer: We value our employees' hard work and offer a supportive and friendly work environment along with a comprehensive benefits package that includes: State-matched retirement contribution of 156%. 13 paid holidays Generous leave accruals that begin immediately Tuition reimbursement program Public Service Loan Forgiveness Program (PSLF) through the Federal government 79% employer-paid health insurance plans Dental and vision insurance plans Employer-paid $20,000 life insurance policy Career advancement opportunities as the largest and most diverse employer in the state Training and development based on your career goals Employee Assistance Program If you're ready to get your career started with the State of Nebraska and be part of a team that makes a difference in the community, apply today. Wage: 13.109 Hours: Monday - Friday 8-5 Dress Attire: Business Casual Job Duties: Provide variety of direct customer services and perform paraprofessional/clerical support work for the Protection and Safety Caseworkers. May include receiving clients, entering data, filing, document imaging, sorting, opening mail, completing forms, copying, searching records, answering multi-line phones and keyboarding. Enters, retrieves, and researches information using agency computer systems Operate various office equipment such as scanning equipment, multi-line telephones and computers. Schedules transports or arranges transports for clients. Provide information to clients and community members. Requirements/Qualifications Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment. Preferred Qualifications: Experience working with the public. Experience answering phones. Experience working with confidential information. Experience with entering information into data base systems Microsoft Office/ computer skills/ Excel/ Word/ Nuance Other: A valid driver's license or the ability to provide independent authorized transportation. Knowledge/Skills/Abilities: Good communication skills Ability to answer phones in a professional manner. Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer. Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.