Top tier, global law firm is seeking an Office Services Manager to join their team. This is an on-site position in Palo Alto and supports the Palo Alto and San Francisco offices of the firm. It's an awesome opportunity to take your legal office services experience to a great firm and play an integral part in their every day success.
In this role, you will oversee catering, facilities, reception, and the mail/copy rooms operations and staff.
Day-to-day:
- Ensuring reliable scheduling and coverage of all Office Services staff.
- Developing and evaluating work procedures related to the Office Services department.
- Identifying new and creative ways to improve services and offerings.
- Planning for and executing special events with attention to quality and detail.
- Working directly with office management and attorneys (within and outside of the Bay Area) to ensure proper nuances for high-profile meetings and events.
- Developing and finalizing plans for office lunches, events, and gatherings.
- Reviewing departmental invoices for approval and processing with Accounts Payable.
- Contacting necessary service vendors for supplies, equipment inspection and repair, and service needs as required.
- Maintaining the highest level of quality, safety, cleanliness, and service levels of all areas of responsibility.
- Managing inventory control, stocking, maintaining, and ensuring the cleanliness of the employee kitchens, lounges, flexible workspace (FWS) offices, restrooms, and conference rooms.
- Liaising with the catering department and external vendors to ensure a variety of menu selections, fair pricing, excellent quality, and timely and accurate deliveries.
- Work closely with building management including the parking, engineering, security, and janitorial departments.
Requirements:
- 5 years of experience managing an office services operations in a law firm
- Ability to train, motivate and evaluate a high performance team in a fast-paced environment
- Client focused with exceptional customer service skills
Salary range is $135,000 - $165,000 DOE + annual bonus and excellent benefits that include 4 weeks of vacation in your first year.