Office Services Associate

Cleveland, Ohio

People Architects
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Oversee the management of the physical facilities for the NMUCC offices and monitors and adapts safety procedures to ensure a safe and fully compliant work environment for all employees.

Description:

  • Serves as the liaison to the building management staff at 1300 monitoring the fulfillment of contracted services such as custodial, office repairs, and maintenance; ensures office is compliant with regulations and building codes.
  • Monitors the Building Services email for incoming requests and provides a response to the requestor within 24-48 hours; maintains records of incoming orders and activities.
  • Liaise with third-party service providers for office furniture purchases and/or repairs; works with building contractors on any structural updates to the office. Oversees repairs, upgrades, and regular office maintenance.
  • Serves on the Safety Committee which is in charge of directing evacuation as well as emergency situations that might occur in the office. Serves as lead to the office Floor Marshals and schedules and participates in annual safety and recertification training through the American Red Cross; conducts annual emergency procedures training for all staff.
  • Ensure the office is secure and safe for employees and visitors; develops innovative safety and security protocols for the office; assigns ID badges and ensures appropriate activation and deactivation upon hire and separation.
  • Prepares and manages the process of office assignments and signage.
  • Other duties as assigned by supervisor

Qualifications (Required and Preferred):

  • Bachelor's degree in business or related field and four years of demonstrated business management experience; or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
  • Excellent written and verbal communication skills.
  • Works well under pressure and meets tight deadlines.
  • Outstanding organizational and time management skills.
  • Strong decision-making and problem-solving skills.
  • Meticulous attention to detail.
  • Adheres to confidentiality in the office and work assignments.
  • Demonstrated and effective experience in planning and conducting training and development programs.
  • Desire and sensitivity to work in diverse racial, ethnic, cultural and religious settings with commitment to pluralism in the workplace as well as in one's understanding of mission.
  • Demonstrated ability to work collaboratively and collegially as well as independently.
  • Possesses a positive, service-oriented attitude with excellent follow-through on issues.
  • Ability to lift up to 20 lbs.
  • Passion for innovative solutions and process development.
  • Proficient with Microsoft Office Suite.

Date Posted: 03 April 2025
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