Job Title: Office Operations Manager (Public Accounting Firm)
About The Company
Cutler Advisors (fka David S. Cutler C.P.A, PC of Tucson) is a Tucson, AZ headquartered accounting, tax and advisory firm with 60+ team members from a variety of professional backgrounds working and regional offices in Phoenix/Scottsdale and Pittsburgh/Murrysville, Pennsylvania. For over 25 years, this team has provided clients with an integration of tax planning and preparation with financial guidance that aligns with the best chief financial officers around. As a boutique accounting firm, we focus on national and international small business owners; we pride ourselves on helping these business owners expand their financial capabilities while utilizing income and estate tax planning methods to reduce their tax burdens. The firm is part of Crete Professionals Alliance, a growing alliance of accounting services firms. The Crete PA model is designed to augment the power of local brands and culture with national capabilities, to create growth opportunities.
Excellent benefit package and advancement potential.
Job Summary: The Office Operations Manager takes a leadership role overseeing daily operations, implementing business strategies, ensuring efficiency, managing departments, and driving organizational growth and performance. The ideal candidate will have strong organizational, communication, and multitasking abilities, along with an understanding of the unique demands of a fast-paced public accounting environment.
Key Responsibilities:
Operations Coordination:
- Leadership: Guiding teams and employees, making strategic decisions, driving performance, fostering growth, and ensuring organizational success.
- Process Improvement: Identify, document, and implement efficiencies in internal workflows and processes to enhance productivity.
- Project Management: Assist in or manage firm-wide projects and ensure adherence to project priorities and timelines.
- Resource Management: Support the allocation of resources, such as team members and materials, to ensure efficient execution of tasks across various departments.
- Technology & Systems: Collaborate with IT and other departments to maintain and optimize critical systems and tools used within the firm.
- Compliance & Risk Management: Work closely with the compliance team to ensure operational processes meet regulatory requirements.
Human Resources & Team Support:
- Guidance: Take a leadership role in managing recruitment, employee relations, performance, and organizational development.
- Staff Coordination: Help manage and approve employee schedules, including time off and training events.
- Employee Engagement: Foster a positive office environment by coordinating team-building activities and staff wellness programs.
- Onboarding & Training: Support the recruitment and onboarding process for new employees, ensuring they are familiar with the firm's operational processes and culture.
Additional Responsibilities:
- Vendor Management: Liaise with external vendors and service providers to ensure smooth operations (e.g., office maintenance, supplies, software subscriptions).
Qualifications:
- Education: Bachelor's degree in Business Administration or Accounting preferred.
- Experience: 7+ years of operational experience, ideally in a public accounting or similar professional services environment.
- Skills:
- Excellent communication skills, both written and verbal.
- Strong organizational and time management abilities.
- Proficiency with office software (e.g., Microsoft Office Suite)
- Ability to manage multiple tasks and projects simultaneously.
- High attention to detail and commitment to quality.
- Understanding of the accounting industry's standards and regulatory environment is a plus.
- Personal Attributes:
- Strong problem-solving abilities and a proactive approach to identifying operational improvements.
- Team player with a positive attitude and professional demeanor.
- Ability to work under pressure, meet deadlines, and handle confidential information with discretion.
Work Environment:
- Office-based (not remote or hybrid)
- Full-time position with standard business hours, with some flexibility required during busy seasons (e.g., tax season).
Compensation: Competitive salary and benefits package based on experience and qualifications.
Cutler Advisors is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.