The ideal candidate will play a critical role in ensuring the smooth
operation of our practice. The candidate will be responsible for
managing office staff, overseeing billing operations, ensuring excellent
customer interaction and care, managing provider schedules, and working
on strategies to increase revenue. This position requires strong
organizational and leadership skills, with a focus on efficiency, customer
satisfaction, and business growth.
Key Responsibilities:
• Employee Management: Supervise and lead office staff, including
scheduling, performance evaluations, and professional development.
• Billing & Financial Oversight: Oversee billing processes, insurance
claims, and collections to ensure timely payments and financial efficiency.
• Customer Interaction & Care: Maintain a high level of patient
satisfaction by ensuring the office provides excellent customer service
and addressing patient concerns in a timely manner.
• Provider Schedule Management: Coordinate and manage provider
schedules to optimize patient care and clinic productivity.
• Revenue Growth: Implement strategies to increase practice revenue,
including identifying opportunities for service improvement and
operational efficiency.
- General Office Operations: Ensure the office is organized, ordering supplies, coordinating contractors.
Qualifications
• Proven experience as an Office Manager, preferably in a medical or
healthcare setting.
• Strong leadership and team management skills.
• Knowledge of billing, insurance processes, and revenue cycle
management.
• Excellent organizational, multitasking, and problem-solving abilities.
• Strong communication skills, with a focus on customer service and
patient care.
• Experience with healthcare management software and scheduling systems is a plus.