Office Manager
About the Role
As Leadpoint grows, we are looking for an Office Manager to join the team with a background in all forms of compliance and employee engagement to help ensure employees have an amazing employee experience. In this role, you will partnerclosely with others on the HR and operations teams at our Phoenix headquarters to ensure compliance and drive key programs and initiatives.
Yearly Salary: $70K - $80K
You will
• Partner with recruiting, field leaders and outside counsel to manage compliance matters.
• Develop processes to ensure efficiencies within the Workforce Operations Support team
• Capture, report and coach team metrics
• Coordinate between all departments to ensure proper information flow and maintain accurate and up to date employee data across multiple databases.
• Support and coordinate new hire onboarding/workflow; look for ways to improve the employee experience.
• Serve as a point of contact for local benefit and HR questions.
• Assist with other HR projects as needed.
• Directly supervise small administrative team and oversee visitor experience to deliver exceptional employee and customer environment.
• Work with vendors (High Street management, food & beverage, supply, cleaning) to ensure the office is clean and organized, including kitchens and common areas, and fully stocked with supplies.
• Assist in organizing company-hosted events.
You possess
• 3+ years of experience in a customer service role with office management skills in a fast-paced, high-growth environment.
• Excellent customer service and employee experience skills.
• Must be able to function effectively in a team environment and earn the respect of team members through actions and contributions.
• Ability to mediate conflict
• Bilingual Spanish highly preferred
• Detail-oriented with excellent analytical, planning, and prioritization skills.
• Strong work ethic and a high level of discretion.
• Strong organization, verbal and written communication, and interpersonal skills.
• Willingness to learn new systems and processes.
• Ability to adapt to a rapidly changing environment and to work across teams.
• Ability to think critically, work independently, and solve problems.
• Positive demeanor and conduct your work with a high degree of energy and
enthusiasm.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Leadpoint Business Services Since 2000, Leadpoint Business Services has been helping waste and recycling companies become more efficient. That work starts with our employees - people like
you. We hire, train, and put hundreds of people to work at our customers' businesses every year. Then, we work with you to help you perform at your best. Please reach out
to for further information.This job description is intended to describe the general nature, complexity, and the level of work performed by employees assigned to this position, and it must not be interpreted as an exhaustive list of responsibilities, rights and / or skills required. Do not prescribe or restrict the work that can be assigned. In addition, this does not establish a contract of employment and is subject to change at the discretion of the company.
This is a safety sensitive position for which impairment while working presents substantial risk of injury so the company will be testing for THC
- Tasking all office duties to office staff
- Maintain office equipment and office supplies
- Maintain office efficiency by planning and implementing office procedures
- Supervise all non- clinical office staff including business office, front office and administrative support personnel
- Perform general office/facilities management duties
- Maintain office equipment and ensure service contracts of office equipment
- Ensure all aspects of office operations
- Close the front office area
- Organizing office operations and procedures
- Help all departments in front office
- Manage the office support team
- Supply for the business office
- Operate an efficient office practice
- Monitor office policies and procedures
- Implement office policies and procedures
- Controlling the entire office administration
- Provide administrative leadership to the front office staff
- Assess office staff on performance ability
- Coordinate staffing within the office
- Maintain office services and flow by organizing and managing office operations and procedures