Office Manager

Benefits:

401(k)

401(k) matching

Competitive salary

Flexible schedule

Paid time off

Office Manager - NorthShire Inc.

Benefits/Perks

Flexible hybrid work-from-home schedule

Competitive compensation

Career advancement opportunities

Paid time off

401k match

Mileage reimbursement for work-related trips (excluding office commutes)

Provided with MacBook Pro (Jobber, QuickBooks, T-Mobile DIGITS, ADP)

Job Summary

NorthShire Inc., a landscaping company specializing in landscape maintenance and commercial snow plowing, is seeking a highly organized Office Manager for a hybrid work-from-home role. As the first full-time office employee, you will take over critical administrative tasks from the company president/owner, ensuring smooth and efficient operations. Responsibilities include managing schedules, handling invoices, negotiating with vendors, maintaining office systems, and leveraging field-based CRM tools like Jobber for scheduling, estimating, and invoicing. The ideal candidate is comfortable answering phones, has expertise in QuickBooks, and thrives in a dynamic, home-service-based environment.

Responsibilities

Manage calendars for appointments, meetings, and field operations

Optimize office processes and implement efficient systems using Jobber and QuickBooks

Pay and record invoices, ensuring accurate general office budget maintenance

Negotiate contracts and pricing with vendors and service providers

Collaborate with ADP for payroll, hiring, benefits, and tax form management

Utilize Jobber to:

Apply customer tags and fill custom fields for comprehensive data management

Enroll regular mowing customers in autopay for steady cash flow

Explore AI Receptionist for after-hours call handling

Answer phones and communicate effectively with clients and team members

Perform occasional work-related trips (e.g., bank, office supply store, jobsite check-ins) with mileage reimbursement

Qualifications

High school diploma/GED required; some college preferred

Proven experience as an Office Manager, preferably in a home-service-based company

High level of expertise in QuickBooks; experience with Jobber or similar field-based CRM is a plus

General understanding of landscape maintenance, landscape construction, and commercial snow plowing

Proficient in Microsoft Office, Excel, and Outlook and/or Mac/Google Drive equivalent

Excellent time management, problem-solving, and attention to detail

Strong verbal and written communication skills

Ability to work independently from a home office with:

Personal cell phone

Dedicated home office/workspace

Dependable transportation for occasional office/shop visits

Comfortable with a wide variety of tasks and applications

Experience with T-Mobile DIGITS, ADP, or similar VOIP/payroll systems is a plus

Work Environment

Hybrid role with significant work-from-home flexibility

Occasional travel to office/shop locations as needed

Work-related trips (e.g., bank, jobsite check-ins) eligible for mileage reimbursement

Flexible work from home options available.