The ideal candidate has prior management experience and will be able to effectively lead and govern our Marathon office. They should be comfortable with time management, decision-making, answering inbound phone calls, handling confidential information, multitasking, managing multiple roles within the position, and more.
They should also possess a friendly demeanor so they can effectively interact with office visitors as they are the "front of house" for our office.
Responsibilities
- Provide general assistance as needed to agents to perform their duties in a quick and orderly fashion
- Communicate information to agents at the request of Managing Brokers or Chief Marketing Officer
- Follow guidelines and procedures from management
- Provide new forms and information to agents as directed by Managing Brokers or the Chief Marketing Officer
- Prepare and distribute monthly floor schedule to ensure that the office is covered during all open hours
- Assist in preparing for meetings, including agendas and producing reports
- Schedule and plan all office outings, events, and birthdays
- Prepare property brochures/booklets as well as postcards, and send to the Marketing team for approval
- Assist photographer with staging for property shoots when needed
- Answer phones when up agents are unavailable and respond to caller's needs as appropriate
- Go to the mailbox daily, distribute mail promptly, and scan and email to an agent if requested
- Maintain office files both digitally and in print
- Order office supplies and track supply levels
- Order all signage, maintain organization and supply levels in storage areas/units
- Maintain overall office presentation
- Maintain office subcontractors and schedule needed maintenance
- Prepare commission disbursements for accounting
- Prepare and send monthly reports to Managing Broker & Chief Marketing Officer
- Participate in yearly leadership and quarterly sales meetings as requested
- Partner with the accounting team
- Special projects and other duties may be requested
Qualifications
- 4 year degree preferred or equivalent working experience
- 3-6+ years of professional working experience in a heavily administrative-based and customer facing support environment
- People management experience preferred
- Experience with administrative and clerical work proficiency in Microsoft Office suite
- Strong organization and time management skills combined with attention to detail and accuracy
- Excellent communication skills both written and verbal
- Ability to provide quality customer service
- Friendly and upbeat demeanor
- Team player