The Office Manager position plays a crucial role in the success of the internal staff within an office. The Office Manager will prioritize their day to balance the responsibilities of managing the day-to-day office needs, supporting producers, and partnering with local Branch Managers to champion a cohesive, positive office culture.
Responsibilities:
- Act as local point of contact for all facilities-related responsibilities including vendor management, building management (parking, building access, etc.) and coordinating with Facilities Manager for office repairs
- Manage and maintain an orderly office environment
- Manage front desk coverage schedule and ensure calls are answered and office visitors are greeted courteously and in timely manner
- Coordinate group meetings; provide support for any necessary detail - scheduling, booking conference rooms, food catering, transportation, materials
- Coordinate interview rooms to ensure short wait times
- Act as Onboarding Partner for all local new hires to assist with equipment inventory, desk setup, and any other required first day needs
- Regularly meet with Operations Support Manager for any new policies, updates, or changes to any internal process
- Act as a liaison for production teams by communicating changes, as well as facilitating new initiatives driven by various corporate departments
- Assist with candidate care initiatives and recognition weeks, such as Payroll Week, Admin Day, etc.
- Partner with local Branch Managers to plan and coordinate office-wide annual events
- Assist with internal culture projects in partnership with the local Managers or Operations Support Manager, as needed
- Oversee all aspects of the candidate onboarding and compliance process including initiation, candidate follow-up, and tracking, in compliance with HR policies
- Verify and complete pre-employment screening and Form I-9s, when applicable
- Maintain all confidential information for candidates, including pre-employment screening and Form I-9 documentation
- May assist with the candidate timecard process including reporting, contacting candidates, and notifying recruiters
- Assist with completing unemployment claims
- Publish and maintain jobs on approved job boards
Knowledge, Skills, Education
- Four-year degree or equivalent
- Professional oral and written communication skills
- Proficient in Word and Excel
- Excellent customer service skills
- Organized and detail-oriented