About us Bryn Mawr Medical Specialists Association is a medium business in Bryn Mawr, PA. We are professional, customer-centric, fast-paced and our goal is to enhance the health of our patients by providing comprehensive, compassionate, coordinated care. BMMSA combines exceptional primary and specialty care for a "one chart" approach to patient-centered healthcare.
Office Manager- Job Description The BMMSA Gastroenterology department is looking for an experienced Medical Practice Manager to join their growing team. This person will be responsible for the operations and administration of a busy Gastroenterology medical office practice. The Manager ensures the office is running effectively and efficiently as well as supervises and develops office staff.
Responsibilities: - Coordinate and oversee the day-to-day operations of the practice
- Management of employees including interviewing, training, hiring, development, and performance management
- Develop and implement office policies and procedures
- Solve patient care issues
- Support 9 physicians
- Coordinate day to day operations of the practice
- Ensure positive collaboration between doctors and staff
- Interact with patients
- Ensure patient satisfaction
- Address patient concerns and complaints
- Ensure staffing is appropriate for day-to-day operations
- Conduct staff meetings
- Integration and staffing of three satellite offices
Requirements/Qualifications: - Professional, verbal, and written communication skills
- Presentation skills
- High level of professionalism
- Maintain confidentiality
- Multitasking and problem-solving skills
- Ability to communicate effectively with physicians, clinical staff, administrative staff, insurance payers, patients and their family members, suppliers, and the general public
- Knowledge of regulations related to Medicare and commercial insurance
- Skilled in using healthcare software and computer systems
- Minimum of 3 years of experience managing a medical office practice and supervising office staff
For questions, please call ext. 3026. or email
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits: - 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule: - 8-hour shift
- Monday to Friday
- No nights
- No weekends