Position: Office Coordinator - Addiction Center Qualifications Applicant will possess insurance verification and precertification experience, basic understanding of drug and alcohol addiction, client scheduling, collecting co-pays, entering data into electronic documentation system, and a high level of customer service.
Hours Monday-Thursday: 8.30 am - 5.00 pm
Friday: 8.00 am - 4.30 pm
Responsibilities - Greet clients at the front desk
- Answer phone calls and emails
- Scheduling new and existing clients
- Provide information to relevant parties
- Collect and organize paperwork
- Verify client insurance
- Enter information into the electronic billing system and scan to ensure it is entered at time of service
- Enter client charges / payments into billing system
- Maintain up to date referral log
- Run weekly reports and assist counselors with follow up
- Notify if clients are delinquent with payment
- Submit weekly reports to central business in a timely manner
- Order office supplies as needed
- Update client lists in the electronic system
- Lock all doors, file cabinets, and turn off lights.
- Adhere to company policies and standards
Requirements - Must have two (2) years prior insurance verification experience to be considered.
- Bi-lingual fluent in Spanish
- High school diploma
- Advanced computer skills, excel
- Excellent communication skills
- Ability to maintain confidentiality
- Flexible working schedule required