Office Assistant 1- Parking & Transportation- NY HELPS

NY HELP Yes

Agency SUNY Brockport

Title Office Assistant 1- Parking & Transportation- NY HELPS

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 06

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $36232 to $36232 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Monroe

Street Address 350 New Campus Drive

City Brockport

State NY

Zip Code 14604

Duties Description Essential Functions:Greets and serves customers: assists with permit issuance, provides basic campus information, and cash drawer duties.Prepares and distributes department publications.Serves as the front line staff: cashier, monitors phones; manages three email accounts, submits online forms.Resolves problems and settles complaints.Collects parking fees and fines.Reconciles budget on a daily basis.Supports the various ancillary services and programs offered: Eagle Run shuttle, car sharing, and carpooling.Pulls reports, analyzes and trouble shoot for customers.Prepares customer permit requests, confirms logistics, costs and resources needed, prepares invoices, and collects payment.Campus ID - issue new, replace, issue temporary ID's. Issue badges upon request.Represents department at University events including open house, transfer and new student orientation. Accounts Receivable and Data Management Duties:Works with the following systems and applications:Satisfy refund requests (Banner, Flex, QuikPay, e-Biz)Invoice (Flex)Student holds (Flex, Banner)Permit sales, citation payments (Flex, Banner)Registration Retrieval (NYS DMV, Flex, ROVR)CS GoldAppeals activities: monitors status changes, prepares notices, and communicates with assigned appeal officers.Coordinates and prepares data for outstanding obligations for payroll deduction on a monthly basis.Performs daily permit audits.Reconciles fees added to student accounts. (Flex, FTP (File Transfer Protocol), Banner.Prepares queries and scofflaw notices.Assures proper billing protocols are followed, i.e. state and SUNY guidelines.Prepares daily cash deposits for the department.Reconciles daily web sales.Other:Attends training to complete necessary requirements for PCI controls.Provides support for campus events such as commencement, open house, homecoming, orientation and events and activities related to student success.Assists with training new FTE and student staff.Prepares meeting minutes.

Minimum Qualifications REQUIREMENTSMinimum Qualifications:This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):There are no minimum education or experience requirements for this title. COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):Candidates must have permanent appointment in an Office Assistant 1 NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 Full-Time, Brockport location.

Additional Comments

Some positions may require additional credentials or a background check to verify your identity.

Name Ezgi Erdogan

Telephone

Fax

Email Address

Address

Street 350 New Campus Drive

City Brockport

State NY

Zip Code 14420

Notes on Applying