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Duties Description
• Answer questions from and provide information to various parties regarding agency activities, transactions, and procedures. Refer inquiries as necessary.
• Operate various communication systems such as telephones and computers and keep records of such communications.
• Operate and perform basic cleaning and maintenance on office machines and equipment. Clear paper jams in copiers, scanners, and printers; replace toner cartridges and clean keyboards and screens.
• Schedule appointments and meetings using various office tools.
• Perform routine processing activities, including checking forms for completeness and accuracy.
Responsibilities may include serving a role within the Incident Command System to support the Department's response to regional and statewide emergency situations.
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open competitive minimum qualifications for this position. The qualifications are:
There are no minimum education or experience requirements for this title.
Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.
Additional Comments For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Applicants must be currently authorized to work in the United States on a full-time basis.
The New York State Department of Transportation is an equal opportunity/affirmative action employer. Women, minority group members, disabled persons and Veterans are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.
In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States.
Some positions may require additional credentials or a background check to verify your identity.
Name Heather McCourt, Resident Engineer
Telephone
Fax
Email Address
Address
Street 3754 Lakeview Rd.
City Hamburg
State NY
Zip Code 14075
Notes on Applying Qualified candidates should submit a letter of interest and a current resume, titled by last name, with the Notice Number R5-25-54 and last name in the subject line and referenced in the letter of interest no later than June 20, 2025 to:
NYSDOT-South Erie Residency
Attn: Heather McCourt, Resident Engineer
3754 Lakeview Road
Hamburg, NY 14075
OR Email:
Date Posted: 11 June 2025
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