Office and Volunteer Manager

Overview The Pediatric Office and Volunteer Manager works under the Executive Director, Children's Programs to support pediatric staff with various administrative tasks, special event planning, fundraising, and assistance with program implementation of hospice, palliative care, and bereavement support initiatives across Capital Caring Health service areas. This team member also works closely with the Director, Community and Volunteer Engagement, to support a variety of pediatric volunteer initiatives and other pediatric team members, such as pediatric nurse clinical supervisor, as appropriate.

Location: Falls Church, VA

Hours: Monday-Friday 8:00am-5:00pm

COVID-19 vaccine required to be completed upon start.

Responsibilities JOB RESPONSIBILITIES:

Support all administrative duties for the pediatric team

Perform receptionist duties directing pediatric family phone calls to appropriate team members

Manage and organize Pediatric Team Sharepoint and all Capital Caring Kids collateral

Assist with development of policies and procedures and ensure policies and procedures are adequately archived

Assist with pediatric team budget management, supply orders, check request submission, and patient care billing.

Support with identifying pediatric donors/fundraiser opportunities and community partnerships

Maintains relevant data and spreadsheets, including cost reports, patient reimbursements, and medical/expressive therapy supply inventories

Identify opportunities for administrative management improvements

Collaborate with Lead Pediatric Social Worker and communicates to Executive Director, Children's Programs, to provide resource support for pediatric bereavement programs.

Provide resource and logistical support for annual events such as Point of Hope Camp and Children's Celebration

Together with Lead Pediatric Social Worker, maintains Capital Caring Kids bereavement program, to include groups, educational workshops and individual counseling.

Qualifications Supervisory Responsibilities

The Office and Volunteer Manager, Capital Caring Kids, will be responsive for overseeing administrative interns and volunteers.

Experience Requirements

Must have 2-5 years of work experience in administrative/office management role. Must have prior experience with community-based event planning and fundraising. It is also desired for the candidate to have prior experience and knowledge in the area of supporting death/dying, grief and loss.

Education Requirements

Bachelor's degree in business administration, communications, or related field

Required Certificates and/or LicensesN/A