About the Role
We are seeking a proactive and highly organized Office Administrator to join our team at the Thurmaston Office. This key role supports the Operations Teams in Leicester, ensuring the efficient day-to-day running of the office and contributing to a high standard of service delivery.
Key Responsibilities
- Provide comprehensive administrative support to the Operations Teams.
- Maintain and update internal databases such as RADAR, SAGE, Webroster, and Nourish.
- Manage and track training records for all staff.
- Schedule and coordinate interviews, supporting the recruitment team to ensure new starter compliance and manage the recruitment pipeline.
- Take accurate minutes at meetings and distribute them promptly.
- Liaise with the payroll team to process staff and service user mileage, training payments, etc.
- Collate weekly hours data and populate organisational reports and systems.
- Maintain efficient records management systems, ensuring GDPR compliance.
- Professionally manage incoming/outgoing telephone calls and emails, logging and redirecting as necessary.
- Handle and log incoming and outgoing post across the office.
- Greet and assist office visitors.
- Order and manage office supplies and stationery requests.
- Provide admin support to the Registered Area Manager and Team Managers.
- Support Team Managers in monitoring budget plans for Supported Living services. Maintain files and correspondence related to utility bills for Supported Living services.
Required Skills and Experience
Essential:
- GCSEs in English and Maths (or equivalent).
- Proven experience in an administrative or secretarial role.
- Strong IT skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams, PowerPoint).
- Experience using Sage or similar finance/payroll systems.
- Excellent telephone manner and strong verbal communication skills.
Desirable:
- Experience of taking and distributing meeting minutes.
Personal Attributes
- Highly organized with strong time management skills.
- Excellent communication, both written and verbal.
- High level of accuracy and attention to detail.
- Flexible team player with a proactive attitude.
- Understanding and respect for confidentiality.
- Willingness to undertake ongoing training and personal development.