Job Summary:
The Office Administrator plays a key role in ensuring efficient office operations, providing excellent client service (both internal and external), and maintaining effective communication within the organization. This role involves managing administrative tasks, coordinating office activities, handling phone communications, and maintaining a well-organized and professional work environment.
Key Responsibilities:
Office Administration & Client Service:
- Serve as the primary point of contact for internal and external clients, ensuring a professional and welcoming office environment.
- Handle incoming and outgoing phone calls, direct calls appropriately, and take messages when needed.
- Organize and maintain office records, filing systems, and correspondence.
Office Operations & Facility Management:
- Manage day-to-day administrative tasks, including purchasing office supplies, handling mail from carriers (USPS, DHL, FedEx, etc.), and maintaining inventory.
- Ensure the cleanliness, organization, and safety of the office environment.
- Coordinate with the General Manager to address office maintenance and upkeep.
Event & Meeting Coordination:
- Prepare meeting rooms by setting up equipment, refreshments, and materials to ensure a positive visitor experience.
- Assist with company events, celebrations, and employee engagement activities in coordination with the HR department.
- Manage time, schedules, appointments, and conference room bookings.
Employee Support & Onboarding:
- Assist with new hire onboarding as needed.
- Provide general office support to staff and management.
- Support process improvements and organizational efficiency initiatives.
Qualifications & Requirements:
- Education: High School Diploma or equivalent (Associate's or Bachelor's degree preferred).
- Experience: At least 2 years in an administrative role or similar office environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment.
- Strong communication skills (oral and written) and ability to interact professionally.
- Organized, detail-oriented, and proactive in handling office tasks.
- Positive, personable, and customer-service focused.
- Ability to work independently, take direction, and manage multiple tasks efficiently.
- Willingness to adapt to change and contribute to office process improvements.