Location: Charlotte, NC 28205
Duration: 3-6 Months Contract to Hire
Hours: Monday-Friday, 7:30 AM - 4:30 PM
Interview Process: One and Done Onsite Interview
Job Description:
Insight Global is seeking an Office Administrator for a third-generation, locally-owned pest control company based in Charlotte, North Carolina. The company offers a wide range of services, including pest control, mosquito control, and termite control for both residential and commercial properties. They prioritize safety and customer satisfaction, maintaining high standards in every job.
Responsibilities:
Perform duties and tasks as assigned by the Office Manager or any other member of the management and/or ownership team. These include, but are not limited to:
- Answering telephone calls
- Scheduling customer appointments
- Proficiency in Excel, Microsoft Word, and Outlook as they relate to the overall duties of this position
- Training and gaining proficiency in an online field service app that manages all business functions from first contact with customers, scheduling appointments, receiving payments, and coordinating technicians' schedules daily
- Assisting technicians as needed
- Working with other office members in a professional and respectful manner on various tasks to help accomplish company goals
Requirements:
- Customer service and phone experience
- Scheduling experience
- Ability to explain services clearly
- Accounts receivable experience
- Excellent communication skills
Compensation: $18-21/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.