Responsive recruiter
Benefits: - Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Location: New Port Richey
Job Type: Full-Time
About Us: Assisting Hands Home Care Pasco is a dedicated provider of non-medical home care services, supporting individuals in remaining safe and comfortable in their homes. We are currently seeking a reliable and detail-oriented
Office Administrator to join our team and help ensure the smooth operation of our daily administrative and scheduling needs.
Job Summary: The Office Administrator will manage the day-to-day administrative functions of a non-skilled home care agency. This role involves scheduling caregivers, maintaining client files, supporting compliance with state regulations, answering phones, and providing excellent customer service to clients, families, and staff.
Responsibilities: -Coordinate and manage caregiver schedules to ensure all shifts are filled.
-Answer and direct phone calls in a professional and courteous manner.
-Maintain accurate and organized client and employee records.
-Assist with onboarding and training of new caregivers.
-Ensure agency is in compliance with all applicable home care regulations and documentation.
-Provide administrative support to the agency director and other team members.
-Communicate with clients and their families to address service inquiries or concerns.
Qualifications: -Bilingual Spanish Speaker
-High school diploma or equivalent; Associate's or Bachelor's degree preferred.
-Previous experience in a home care, healthcare, or office administration role is a plus.
-Excellent organizational, multitasking, and time management skills.
-Strong communication and interpersonal abilities.
-Proficient in Microsoft Office (Word, Excel, Outlook) and scheduling software.
-Ability to handle sensitive and confidential information with discretion.
-Compassionate and client-focused attitude.
Benefits Include: -Flexible schedule for work-life balance
-Insurance options for Vision, Dental, Medical, Life and more
-Paid time off (PTO)
Compensation: $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.
Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.
According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. "Our agencies hire caregivers that first and foremost align with our company's core values." Gail went on to explain that their agencies do a complete interview process of each hiring candidate. "We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills." Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. "Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients," Gail said.
According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. "They treat their caregivers with very high standards," said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. "Because of this quality care it makes a great difference to all elderly clients and their families."
Some of the other comments made by various Assisting Hands caregivers are "I applaud this company for the high standards and ethics that I have witnessed " - Julie J.
"I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee." Kelsey L.
"What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs." LaEasha G.
Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.