Office Administrator (Crescent Seas)

Job Title: Office Administrator

Department: Operations

Reports To: Chief Development Officer

FLSA Status: Non-Exempt

SUMMARY:

The Office Administrator is the first point of contact for the sales office. Provides administrative support. Oversee all the duties of the front desk providing the highest level of service to our Sales Agents and guests, following company signature standards.

RESPONSIBILITIES:

• Maintain an efficient system of communication between the Sales Agents and customers, with particular attention to guest satisfaction.
• Keep a clear and updated record of all visitors for scheduled communications.
• Provide office support services to ensure efficiency and effectiveness within the sales office.
• In charge of sales agent's calendars.
• Receive and direct telephone calls.
• Receive, direct, and relay telephone messages.
• Pick up, sort, and deliver the mail.
• In charge of office supplies.
• Maintain a tidy office appearance.
• Coordinate the repair and maintenance of office equipment.
• Offer and prepare coffee and refreshments.
• Perform other duties as requested.
• Extensive use of MS Office products.

QUALIFICATIONS:

• Minimum 1 year of customer service experience.
• Possess effective communication skills.
• Have a clear understanding of guest service.
• Must be highly organized, and results-oriented, with the ability to be flexible.
• The ability to work Saturdays is preferred but not necessary.
• Bilingual (English/Spanish) preferred.
• Must have expert level skills in using MS Office.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees.

The above description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary.

The position is an at-will position and subject to termination with or without cause or notice.