About Charter Construction Founded in 1983, Charter Construction Inc. has established itself as a company that sets the standard for performance, integrity, and quality. Our long-standing, loyal relationships with repeat clients are a testament to that commitment. Equally important is the way we build relationships with owners, developers and design professionals. Charter Construction knows that extraordinary results are only possible when everyone communicates clearly and collaborates creatively. We foster this open, forward-thinking approach in every phase of every project.
At Charter Construction, success lies in our unwavering commitment to customer service. Anticipating problems before they occur, paying close attention to project details, and communicating positively with our clients are all components of our philosophy. Our team of dedicated, experienced professionals continually seeks improvement.
Charter Construction's focus is to employ and retains the most skilled and the most committed workforce in the industry. Our staff combines the best real-world construction know-how with leading edge practices and technologies in an ever-changing construction industry.
Our employees are expected to work on a diverse range of projects that include high-end custom homes, complex remediation or commercial projects or someone's residence or business that could be flooded or burned down, Charter Construction strives to deliver value, consistency, aesthetic sensitivity, and a commitment to exceed client expectations.
GENERAL SUMMARY: The Front Desk Receptionist is a non-exempt, full-time position working 40 hours per week. This position is responsible for greeting office visitors and customers, phone support, and regular office maintenance duties. The Front Desk Receptionist also supports the HR Department administratively. This position requires someone who is able to handle multiple priories and interruptions, while maintaining a positive attitude and welcoming disposition.
POSITION RESPONSIBILITIES AND DUTIES: - Incoming Calls: Transfer calls and take messages as necessary. Screen calls with accurate names of caller and company.
- Guests: Greet and direct, notify employees of arrival.
- Incoming Mail & Packages: Open, stamp, distribute and sign for packages/parcels.
- Outgoing Mail/Packages: Responsible for all mail/packages, certified mail, FedEx shipments via website and coordination of courier items.
- Office Machines: Fill copiers with paper, order ink, and distribute faxes throughout the day.
- Conference Rooms: Schedule rooms, keep organized and cleaned.
- Kitchen: Keep kitchen and supply areas clean/organized throughout day, start dishwasher end of day.
- Front Desk/Reception Area: Maintain professional appearance.
- Front Desk/Receptionist Procedure Manual: Follow procedures as outlined and update as necessary.
- Paystubs: Should be sorted and distributed by end of day Wednesday.
- Electronic filing of check back up for AP department should be saved on the drive by end of day Friday.
- Assist AP confirming that invoices are entered in AP system.
- Office Supplies: Keep stocked and order on an as needed basis.
- Update phone, extension and cell phone list along with names as necessary.
- Bid days: deliver bids to team as they arrive via fax, order lunch, have lunch delivered for team.
- Postage Meter: Add postage to machine as needed and order supplies.
- Sort and prepare checks for outgoing mail for AP department as needed.
- Be engaged and present at the front desk always, other than specific duties assigned such as filing.
- Ensure that limited non-business conversations should be had at the front desk.
- When assisting with a special project with a given timeframe, please communicate status regularly with the involved parties throughout the project.
- Prioritize job responsibilities first and foremost.
- Providing W9 and reseller permits as requested.
- Other Duties as Assigned: complete as requested by supervisor.
Objectives or Goals to Measure Performance: - Professional appearance and manner
- Gives advance notice of unavailability to the job, for example appointments or vacation should be sent via Outlook calendar requests to supervisor
- Customer/Client/Co-worker satisfaction
- Arrive at position on time and ready to go. Charters core office hours are from 8-5
- Accuracy and timeliness in completing assignments
- Adherence to company policies and procedures
- Positive team attitude
Minimum Skills or Experience Requirements: - High school diploma or equivalent
- One to two years of administrative or clerical experience
- Proficient written and verbal English language skills
- Ability to keyboard 30-40 wpm
- Notary preferred
- Computer skills; MS Word, Excel, Access & Outlook; other software as needed
- Excellent communication skills - oral and written
- Strong organizational skills
- Multi-tasking strengths
- Ability to quickly learn basic construction terminology and sequencing
- Good interpersonal skills
- Reliability, dependability, flexibility
- Excellent attendance and punctuality
Commitment To SafetyWe are committed to providing a safe and healthy work environment; more specifically, our goal is to minimize the exposure of employees, clients, and the public to health and safety risks. Accordingly, we make every effort to comply with relevant federal and state occupational health and safety laws and to develop operations, procedures, practices, and programs that further this goal. All of our employees are expected to work diligently to maintain safe and healthful work conditions and to adhere to all operating practices and procedures designed to prevent injuries and illnesses.
BenefitsThis position offers a competitive compensation structure; medical, vision, and dental insurance benefits; paid time off (vacation, holiday, sick); 401(k) employer match; life and AD&D insurance; short and long-term disability insurance and other benefits.
Equal Employment OpportunityWe are an equal opportunity employer. This means we do not discriminate in employment decisions or policies in violation of law on the basis of any legally protected status. What is a legally protected status varies depending on applicable local, state and federal laws, but may include race, color, national origin, citizenship status, creed, religion, sex, age, marital status, physical or mental disability, sexual orientation, gender expression and identity, genetic information, families with children, political ideology and veteran status. Our policy of nondiscrimination applies to all terms and conditions of employment, including but not limited to hiring, compensation, benefits, placement, promotion, termination, reduction in force, and transfer. Our employment decisions, including factors such as merit, performance, qualifications, skills, dependability, and reliability are made based on ability to perform the job. We comply with all applicable federal, state and local laws that prohibit discrimination in employment.
Charter construction is not looking to engage with third party recruiters for this role and we kindly ask them to not reach out.