Location: San Mateo, CA
Department: Workplace Experience (WX)
Reports To: WX Team (remote support)
About the Role: As the Front of House in a San Mateo office, you'll be the face of the office and the first point of contact for employees and guests. This high-visibility role supports a workplace home to senior leaders, including our CEO, and requires top-tier professionalism, excellent communication, and a customer-first mindset.
Key Responsibilities: - Greet and assist guests, candidates, and employees
- Monitor and respond to Slack messages and office-related requests
- Maintain a clean, tidy, and welcoming office environment
- Restock snacks and beverages regularly
- Coordinate Boost Day lunch service (Tuesdays & Thursdays)
- Support employees by troubleshooting requests or routing them to the appropriate WX team members
- Ensure guest check-in via Envoy and manage intercom alerts
What We're Looking For: - Strong customer service mindset; resourceful and proactive
- Excellent written and verbal communication (Slack proficiency a plus)
- Comfortable interacting with senior leaders; maintains high professionalism
- Detail-oriented with a focus on creating a positive office experience
Schedule: - Wednesday, June 4th - 8:30am - 5;00pm
- Thursday, June 5th - 8:30am - 5:00pm
- Friday, June 6th - OFF
- Monday, June 9th - 8:30am - 5:00pm
- Tuesday, June 10th - 8:30am - 5:00pm
- Wednesday, June 11th - 8:30am - 5:00pm
- Thursday, June 12th - 8:30am - 5:00pm
- Friday, June 13th - 8:30am - 12:00pm (Half-day)
- Monday, June 16th - 10:00am - 2:00pm (Half -day)
Pay Details: $24.00 to $28.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance