Office 365 Admin

Role Description: ? Project-based IT work that implements a broadest range of IT equipment, including network equipment, servers, terminals, personal computers, cabling, and related software products. ? Provides advanced, hands-on technical support as escalated from Service Desk. ? Communicates and escalates incidents and requests. ? Logs and tracks incidents and requests; reviews incident and requests. ? Investigates hardware problems and performs minor system hardware and communication connection repairs ? Acts as facility lead on technical project implementations; coordinates infrastructure-based needs for facility based new construction or real estate moves ? Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance ? Aids and trains users on proper use of technology ? Mentors and/or collaborates with other Technical Analysts and other members of GTS. ? Participates in facility-based IT project planning and budgeting, as needed ? Effectively works with regional and other GTS personnel to ensure that division priorities and standards are achieved ? Adheres to and supports GTS standards, policies and procedures ? Performs other duties as assigned

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.