Ocean or Air Import / Export

Ocean or Air Import / Export
Air or Ocean Import/Export Specialist

Salary - $50k to $65k base

Excellent benefits

Cargowise advantageous or similar software

1-3 years of International freight forwarding operations experience is required to complete the tasks asked of the Air and Ocean Export Agent

The client

Is a global freight forwarder and has been on a path of continued expansion and success for over many decades.

Job Summary:

The Import/Export Operations Specialist is responsible for the handling of the Air and Ocean import/export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.

The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and whatever-it-takes attitude.

Essential Duties & Responsibilities:

•   Handle day-to-day air and ocean either import/export shipments.

•   Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.

•   Ensure all required documents are received; send final documents as needed.

•   File AES and other required documentation to process export shipments.

•   Arrange pick-ups, deliveries and container loading as required.

•   Maintain customer service updates, including tracking cargo from origin to destination.

•   Set up billing and payables.

•   Other duties as assigned.
Desired Skills and Expertise:

•   Knowledge of freight forwarding with focus on air and ocean export operations.

•   Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software - Cargowise advantageous

•   Commitment to excellent customer service, in support of both external and internal customers, utilizing effective communication and follow-up skills.

•   Ability to work effectively in a cross-functional team environment at all levels of the organization, or work independently with little or no supervision, to achieve results.

•   Effective interpersonal skills that result in loyal, long-term customer relationships.

•   Practical problem solving and decision-making skills.

•   Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management
QUALIFICATIONS

•   1-3 years experience in International freight forwarding logistics operations

•   1-3 years of customer service experience.

•   Minimum high school diploma or GED.

•   Candidates must be legally eligible to work in the US.Sorry, visa / sponsorship not available.