Ocean Import or Export Coordinator Freight Forwarding
Location: Miami, FL
Salary: $50K - $60K Base (DOE) Excellent Benefits
Employment Type: Full-Time
Benefits: 401K, Medical, and more
Software: Cargowise or similar software experience is advantageous
Eligibility: Must have at least 2 years of current experience working at an international freight forwarder in operations. Candidates must be legally eligible to work in the U.S.
About the Company
Our client, a global leader in logistics and supply chain management, excels in providing comprehensive freight forwarding solutions across international borders. With a robust network of partners and cutting-edge technology, they ensure seamless, efficient, and cost-effective transportation of goods worldwide.
Job Overview
The Ocean Import or Export Coordinator is responsible for handling air or ocean import/export files, ensuring compliance with regulatory guidelines, preparing quotes, and providing exceptional customer service.
Essential Duties & Responsibilities:
- Handle day-to-day air or ocean import/export shipments.
- Pre-alert agents and shippers; organize and prepare documentation for customers.
- Follow up with steamship lines and maintain daily reports for pending shipments.
- Ensure all required documents are received and send final documents as needed.
- File relevant documentation to process shipments accurately.
- Arrange pick-ups, deliveries, and container loading as required.
- Maintain customer service updates, including tracking cargo from origin to destination.
- Set up billing and payables.
- Other duties as assigned.
Desired Skills & Expertise:
- Commitment to excellent customer service, utilizing effective communication and follow-up skills.
- Ability to work effectively in a cross-functional team environment at all levels of the organization.
- Strong problem-solving and decision-making skills.
- Ability to work independently with little or no supervision to achieve results.
Qualifications:
- Minimum high school diploma or GED.
- 2 years of experience in international freight forwarding logistics operations.
- 2 years of customer service experience.
Why You Should Apply?
- Competitive salary with excellent benefits.
- Work for a global leader in freight forwarding.
- Career advancement opportunities in a dynamic and fast-paced environment.
Apply Now.