Ocean Import or Export Coordinator

Ocean Import or Export Coordinator Freight Forwarding

Location: Miami, FL
Salary: $50K - $60K Base (DOE) Excellent Benefits
Employment Type: Full-Time
Benefits: 401K, Medical, and more
Software: Cargowise or similar software experience is advantageous
Eligibility: Must have at least 2 years of current experience working at an international freight forwarder in operations. Candidates must be legally eligible to work in the U.S.

About the Company
Our client, a global leader in logistics and supply chain management, excels in providing comprehensive freight forwarding solutions across international borders. With a robust network of partners and cutting-edge technology, they ensure seamless, efficient, and cost-effective transportation of goods worldwide.

Job Overview
The Ocean Import or Export Coordinator is responsible for handling air or ocean import/export files, ensuring compliance with regulatory guidelines, preparing quotes, and providing exceptional customer service.

Essential Duties & Responsibilities:

•   Handle day-to-day air or ocean import/export shipments.

•   Pre-alert agents and shippers; organize and prepare documentation for customers.

•   Follow up with steamship lines and maintain daily reports for pending shipments.

•   Ensure all required documents are received and send final documents as needed.

•   File relevant documentation to process shipments accurately.

•   Arrange pick-ups, deliveries, and container loading as required.

•   Maintain customer service updates, including tracking cargo from origin to destination.

•   Set up billing and payables.

•   Other duties as assigned.

Desired Skills & Expertise:

•   Commitment to excellent customer service, utilizing effective communication and follow-up skills.

•   Ability to work effectively in a cross-functional team environment at all levels of the organization.

•   Strong problem-solving and decision-making skills.

•   Ability to work independently with little or no supervision to achieve results.

Qualifications:

•   Minimum high school diploma or GED.

•   2 years of experience in international freight forwarding logistics operations.

•   2 years of customer service experience.

Why You Should Apply?

•   Competitive salary with excellent benefits.

•   Work for a global leader in freight forwarding.

•   Career advancement opportunities in a dynamic and fast-paced environment.

Apply Now.