Occupational Health Accounts Receivable Specialist I

Patient First is accepting applications for Occupational Health Accounts Receivable Specialist I in the King Of Prussia, PA area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.

The responsibilities of this job include, but are not limited to the following:
Reviewing the status of accounts for OH clients as assigned;
Conducting outreach to employers, insurance companies, Third-Party Administrators (TPAs), and patients via telephone and email to determine the status of claims and invoices and the steps necessary to complete for reimbursement;
Conducting research into accounts with remaining balances and taking the necessary actions to achieve resolution;
Re-filing or re-invoicing the appropriate responsible party for the amounts owed;
Ensuring courteous and professional communication with all parties;
Documenting efforts accurately and following up to ensure outstanding accounts are worked to completion and in a timely manner;
Communicating effectively with the employer, insurance company, and TPA to understand the reasons for past due balances and identify solutions to prevent accounts from reaching this status;
Working within OH to ensure information gathered is properly updated onto Industrial Client (IC) accounts as appropriate;
Ensuring all Health Insurance Portability and Accountability Act (HIPAA) issues are addressed immediately and proper notifications are made to appropriate parties;
Processing credit card payments while ensuring all compliance protocols are followed;
Ensuring all productivity goals including the number of calls made and accounts worked daily are achieved on a consistent basis;
Communicating trends or issues to the OH AR Supervisor;
Performing other duties as assigned;
Operating, using, and maintaining office equipment as trained.

Minimum education and professional requirements include, but are not limited to, the following:
Employee must be 18 years of age or older;
High school graduate or equivalent;
Experience working in outbound call center preferred;
Knowledge of AR, OH Services, and WC preferred;
Excellent verbal and written communication skills required;
Ability to prioritize and multitask;
Self-starter with the ability to work independently and achieve productivity goals;
Computer skills required, including Microsoft Office applications (e.g., Excel, Word);
Basic math and analytical/problem solving skills;
Must be able to sit for long periods of time (4 to 7 hours at a time).

Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary.

Job Type: Full-time

Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekends as needed

Ability to Relocate:
King of Prussia, PA 19406: Relocate before starting work (Required)

Work Location: In person