Oadrc Systems Analyst

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: OADRC Systems Analyst

Job Title: Systems Analyst V

Agency: Health & Human Services Comm

Department: Community Access and Grants

Posting Number: 4281
Closing Date: 05/18/2025
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-25
Salary Range: $5,797.66 - $6,400.00
Shift: Day

Additional Shift: Days (First)

Telework: Eligible for Telework

Travel: Up to 10%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations: Austin; Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata

MOS Codes:

0171,8848,8858,181X,182X,255A,255S,25B,25D,25N,26B,3D0X2,3D0X4,62E,681X,682X,781X,782X,CT,CTM,CTR

CYB10,CYB11,ISM,IT,Z Prefix

Position Description

The Texas Health and Human Services Commission (HHSC) Community Services (CS) division is seeking a highly qualified candidate for the position of Systems Analyst V. This role reports directly to the Director of the Office of Aging and Disability Resource Centers (OADRC) and involves advanced computer systems analysis to support Texas' twenty-eight Aging and Disability Resource Centers (ADRCs).

The Systems Analyst V will be crucial in designing, configuring, and deploying new program systems to meet OADRC's needs. This position also includes providing ongoing support to system users, troubleshooting issues, and conducting data analysis to identify trends and insights. The analyst will collaborate closely with cross-functional teams, including HHSC Information Technology and Community Services Operations Support, data providers, and local ADRC providers, to ensure seamless integration and optimization of data systems.

This role provides stakeholders with technical solutions to support reporting and analytical initiatives. The Systems Analyst analyzes data and consults with agency leadership on technology and emerging applications. Responsibilities also include selecting data management tools or applications and developing standards, usage guidelines, and procedures for these tools.

Moreover, the Systems Analyst will recommend changes to internal policies and procedures. The analyst will produce clear and comprehensive technical reports presenting findings, identifying alternatives, recommending process improvements, and outlining solutions for monitoring and implementing data quality.

The ideal candidate will thrive in a team-oriented environment emphasizing excellence through high professional standards, personal accountability, and critical thinking. The Systems Analyst V should have a proven track record of working collaboratively to achieve results, addressing specific challenges, introducing innovative solutions to complex problems, and leading effectively in a fast-paced, demanding work environment. The selected candidate must be a critical thinker adept at asking the right questions to obtain essential information and influence decisions.

The OADRC Systems Analyst is a lead role and may oversee staff.

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business need.

Essential Job Functions

Support the implementation of cloud-based SaaS solutions and assume responsibility for ongoing systems maintenance for the ADRC program in collaboration with HHSC Information Technology and CS Operations Support. This includes comprehensive planning, data assessment, cleansing, and mapping to ensure compatibility with the new system. The Systems Analyst V will design and implement workflows that provide a seamless transition and optimal functionality of the latest systems. This position will also document all phases of the migration process, engage with various stakeholders for requirements gathering, and ensure clear communication throughout the Software Development Life Cycle. (25%)

Facilitate ADRC providers' transition to the new systems by providing strategic oversight and support post-migration. This includes training end-users, preparing comprehensive system documentation, user guides, and frequently asked questions, and recommending strategies for optimizing system performance based on feedback and performance metrics. The Systems Analyst will be the subject matter expert for ongoing post-implementation training and system monitoring. (25%)

Provide status reports on enhancement activities and resolve issues impacting the system. Notify the OADRC Director about critical issues that affect the system's ability to deliver metrics as intended. Attend regular status meetings to update team members-such as developers, business analysts, database administrators, and project managers-on the progress of assigned work. Regularly update assignments using a ticketing system to facilitate information sharing among project team members. Communicate system functionality, data collection processes, and other technical issues to technical and non-technical staff via email, telephone, and formal presentations as needed. The audiences for these communications include internal business groups and external entities, such as government organizations and contracted service providers. (25%)

Performs necessary testing of assigned programs, including generating test data, writing test scripts/execution sequences, examining test results, debugging detected errors, etc. Uses current software development methods/techniques and established development standards (which include testing standards) to ensure the quality and maintainability of applications. (10%)

Ensures that design complies with HHSC standards. This task also involves validating and auditing processes to maintain data integrity post-migration. (5%)

Work effectively with OADRC team members to achieve project goals and build strong relationships with stakeholders to foster collaboration and trust. (5%)

Other related work as assigned, including participation in emergency and disaster responses. (5%)

Knowledge Skills Abilities:
•  Knowledge of and experience with technical solutions and development for planning, reporting, analysis, and implementation.
•  Knowledge of data quality and integrity processes.
•  Knowledge of and experience with SQL and other query languages.
•  Knowledge of and experience with database management tools click apply for full job details