Alaska Waste is now hiring a Customer Service Representative in Anchorage, AK. Be the Voice That Connects Our Community to Exceptional Service Location: Anchorage, Alaska
Schedule: Monday-Friday 8 AM - 5 PM (No late nights.)
Pay: Starting at
$21.00 per hour. Type: Full-Time Office-Based
Why Join Alaska Waste? At Alaska Waste, a
Waste Connections company , we do more than keep Alaska clean-we build strong communities with every customer call. We're looking for a
Customer Service Representative who's friendly, reliable, and ready to grow with a company that values your talent.
If you love solving problems, thrive in a fast-paced setting, and want a stable job with
great benefits and real career growth , this is the role for you.
What You'll Be Doing You'll be the first point of contact for our customers-helping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally.
Your day-to-day will include:
- Answering incoming calls and assisting customers with service requests, billing, or account changes
- Resolving customer concerns with clarity, care, and a positive attitude
- Using company systems and Microsoft Office tools (Word, Excel, Outlook)
- Preparing service orders, change of address forms, and account adjustments
- Collaborating with internal departments to ensure excellent service
- Occasionally assisting at the front desk/reception area
- Promoting goodwill and offering additional services where appropriate
What You Bring to the Table - 2+ years of customer service experience (call center experience is a plus.)
- Comfortable using MS Word, Excel, and Email
- Fast, accurate typing & 10-key skills
- Great organization, multitasking, and communication abilities
- A calm and professional demeanor-even under pressure
- High school diploma or equivalent preferred
- Ability to work in-office (remote work may be requested during temporary protocols)
️ Your Work Environment - Clean, bright office environment
- Standard workstation (desk, phone, headset, dual monitors)
- Fast-paced, high-volume call setting
- Long periods of sitting and typing
- Occasional exposure to elevated noise from nearby calls
Perks & Benefits - Medical, dental, and vision insurance
- Flexible spending account (FSA)
- Short & long-term disability coverage
- Life insurance
- 401(k) retirement plan with match
- Paid training and internal promotion opportunities
- Work with a supportive, team-first group of professionals
Apply Today and Connect with Your Future Ready to build your future with a growing, mission-driven company?
Apply now at:
Search for
Customer Service Representative - Anchorage, AK and complete your application.
Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.