"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: Client Support, Customer Service Location: South Jordan, UT, 84095 (Onsite)Duration: 12 Months Contract (Possible extension)
Pay Range: $20 to $21.34/hr. on W2Job Description: - Respond to and coordinate with clients/business areas regarding returned mail inquiries
- Respond to internal and external inquiries and ensure maintenance of SLAs
- Work with clients or internal stakeholders as information is required or requested
- Support the reconciling of unclaimed assets as needed.
- Work on assigned projects on an as-needed basis to support Escheatment Operations.
- Identify and escalate potential process anomalies to management promptly.
Qualifications: - Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings
- Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback promptly; and keeping management informed of progress and issues.
- Ability to effectively present information and respond to questions from business areas, managers, and clients.
- Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
- Project management capabilities.
- Strong critical thinking, organizational, and problem-solving skills.
- Considerable technical skills, large data management processing, and MS Excel experience.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.