NOC Technician with Security Clearance

Blue Rose Consulting Group is seeking a NOC Technician to support a federal client in a high-visibility data center operations environment. This role provides critical monitoring, incident detection, and escalation support to ensure infrastructure availability and service continuity. U.S. Citizenship Required. Background Investigation Required. Shift Schedule: Training: Mon-Fri , split between Ashburn, Springfield, and remote Post-training: Tues-Sat onsite in Ashburn Candidates must be willing to support 2nd or 3rd shifts In this role, you will: Monitor data center infrastructure using enterprise tools and escalate incidents Participate in bridge calls to resolve incidents and restore services Record and manage incidents using BMC Remedy or equivalent ITSM platforms Maintain and update SOPs, troubleshooting guides, and documentation Support quarterly reviews and populate the knowledge base with known solutions Monitor systems across production, development, and test environments Escalate and resolve infrastructure issues impacting availability Identify performance trends to proactively prevent failures REQUIREMENTS: 3+ years supporting incident, problem, and change management in federal environments 3+ years with monitoring tools such as IBM Netcool, AppDynamics, HP Ops Manager, or Splunk 3+ years using incident tools such as ServiceNow or BMC Remedy 3+ years working in large-scale monitoring environments Hands-on experience with Java App Servers, VMware, Oracle, Unix/Linux, MQ, AIX, or DB2/UDB Strong verbal communication skills Ability to work evening/weekend shifts as needed Education: Bachelor's degree or 7+ years of relevant experience Salary: $88,000 - $98,000