NOC Technician

NOC Specialist
Remote
Long-term contract

PLEASE NOTE: Mandatory In Person training in Kansas City, MO, 64105. After successfully completed in office training, the position will then be 100% remote. This shift will be the overnight (C-Shift): 12:00am to 8:00am. This will be Sunday Night through Thursday Night into Friday Morning.

The NOC Tech will perform network monitoring of the SONET, DWDM, IP and Ethernet networks. This position provides in-depth support of the Transport network, IP and Ethernet networks, and voice services. As a NOC Tech , you will serve as the first line of defense for monitoring and management of all provided network services.

The NOC Tech is responsible for triaging customers, network alarming, initiated trouble tickets, and providing timely and relevant updates to our customers. The NOC Tech must be able to prioritize remediation of issues in a 24 x 7 network operations center.

Perform basic system administration tasks such as network/system troubleshooting, patching, and utilizing scripts to automate repeatable tasks. In addition to network surveillance and management responsibilities, the NOC function also serves as an escalation point for other organizations.

About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.

Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.