NOC Forensic Licensed Team Lead

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live " - Client from Telecare

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

The Alameda County CA Santa Rita Jail (located in Dublin, CA) is a medium-security detention center operated locally by the Alameda County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are held there for less than two years. The Santa Rita Jail holds about 4000 inmates housed in one of eighteen modern housing units. It is considered a "mega-jail" and ranks as the third largest facility in California and the fifth in the nation. It is recognized as one of the most technologically innovative jails in the world.

Telecare Corporation, the Alameda County Behavioral Health system, and the Santa Rita Jail have formed a unique partnership. Leveraging Telecare's behavioral health expertise, an interdisciplinary team of nurses, clinicians, and prescribers will provide overnight services, including behavioral health screenings, assessments and evaluations, crisis services, and response to urgent and emergent referrals.

POSITION SUMMARY

The Licensed Team Lead (Correctional Setting) provides supervision to multidisciplinary teams working with and on behalf of mentally, physically, or developmentally disabled persons; plans, organizes, and directs the work of the staff and program; coordinates service needs, and collaborates with other services and agencies; completes assessments and determines the appropriate level of services for new members; maintains order and supervises the conduct of inmates; protects and maintains the safety of persons and property; and does other related work.

Shifts Available:

Full Time NOC; 2:00 pm - 12:30 am; Sunday - Wednesday (4 10 hour shifts)

Full Time NOC; 11:00 pm - 7:30 am; Wednesday - Saturday (4 10 hour shifts)

Expected starting wage range is $60.22 - $74.39. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

ESSENTIAL FUNCTIONS

Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders

Functions as service plan supervisor for the team; ensures coordination of clinical and administrative team functions including scheduling of staff and individuals served

Directs day-to-day clinical/administrative operations of assigned team, ensuring all individuals served receive services required based on facility policy/procedure/protocol, and as indicated in their treatment plan

Oversees and monitors accuracy of medical records

Safeguards individuals served confidentiality

Promotes a high involvement culture by exhibiting ability to align team around common objectives to ensure contract outcomes and organizational standards are met and maintained

Ensures staff documentation, assessments, and paperwork meet federal, state, county, and organizational standards and timelines

Uses person centered approaches and can supervise others in their use

Understands documentation requirements and can supervise others to meet these requirements

Develops, updates, and implements individual service plans

Partners with leadership to identify and mitigate risk, and to improve care

Abides by established policies, procedures, protocols and standards of care

Provides consistent supervision, including support, feedback, clinical consultation, and clear expectations for meeting job standards and promotion of professional growth

Tracks, maintains, and ensures compliance with contract expectations and outcomes

Establishes strong customer and community relations

Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management

QUALIFICATIONS

Required:

One (1) year of experience in mental health setting

Licensed mental health professional as confirmed by state regulatory/licensing board (e.g.,RN, LCSW, LMFT, Psychologist, or LPCC) from the state of operation

Sensitivity to multi-cultural populations and issues

Must be at least 18 years of age

Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.

Preferred:

One (1) year supervisory experience or supervisory training within six (6) months of employment

Prior work experience in a crisis setting, acute psychiatric setting, healthcare setting, and or correctional setting which has included assessment of psychiatric and behavioral health members served, 5585/5150 evaluations and releases of 5585/5150 involuntary holds, as well as level of care determination, family treatment, aftercare and discharge planning

Previous experience in providing treatment in an involuntary 24-hour a day, 7-day a week locked setting

Two (2) years of supervision post masters experience in behavioral health setting

SKILLS

Special Personal Characteristics: Empathetic understanding of inmate/patients in a County correctional facility; willingness to work in a County correctional facility; emotional stability; patience; tact; alertness; and keenness of observation.

Special Physical Characteristics: Must be reasonably expected to have and maintain sufficient strength, agility and endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow co-workers or that of inmate/patients. Assignments may include sole responsibility for the control of inmate/patients and the protection of personal and real property.

Ability to work effectively as a member of a multidisciplinary team

Clinical philosophy and administrative practices must align with and promote Telecare recovery beliefs, mission, and vision

Ability to train, empower, and lead staff to embody above elements in daily interactions with colleagues, members served, and other service providers

Thorough understanding of the rights of members served and related legal processes

Effective written and verbal communication

Ability to assess safety risks

Ability to easily build rapport

Within three (3) months of employment, ability to apply financial requirements for billing and learn billing codes

Ability to audit progress notes and treatment plan for payer compliance and quality

Familiarity with stages of change and motivational interviewing

Within three (3) months, ability to apply strength-based supervision

Ability to work collaboratively with other program departments, medical staff and community representatives

Ability to foster an environment of mutual support and professional excellence within the program

Sufficient clinical competency based on the unit served (Adult unit)

Excellent listening skills and ability to take detailed notes & attention to detail

Ability to maintain appropriate relationships and clinically therapeutic boundaries with incarcerated individuals

Ability to quickly understand new concepts and integrate into daily routine

Ability to prepare succinct summary reports

Ability to assess, evaluate and record symptoms and behavior

Ability to plan, organize and direct the work of others

Ability to analyze situations accurately and take effective action

Ability to respond quickly and effectively in emergency situations

Ability to maintain effective working relationships with custody staff, health care professionals, and others

KNOWLEDGE

Principles, procedures, techniques, trends, and literature of social work with particular reference to clinical social work

Psycho/social aspects of mental, developmental, and physical disabilities

Scope and activities of public and private health and welfare agencies

Characteristics of mental, developmental, and physical disabilities

Current trends in mental health, public health, public welfare, and Federal and State programs in these fields

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, squat, kneel, twist, push . click apply for full job details