NOC Analyst Attractivate Consulting Solutions Location: Remote/Hybrid
About Us: Attractivate Consulting Solutions is a leading IT consulting firm specializing in infrastructure optimization and cybersecurity solutions. With 25+ years of industry expertise, we deliver critical IT services to Fortune 500 clients across Energy Tech, FinTech, Healthcare, and Manufacturing sectors.
Position Overview: We're seeking a skilled NOC Analyst to join our infrastructure team. In this role, you'll monitor, maintain, and optimize network operations for our enterprise clients, ensuring maximum uptime and performance.
Key Responsibilities:
- Monitor network performance and system availability 24/7
- Identify and respond to network incidents and outages
- Perform first-level troubleshooting of network issues
- Manage and escalate tickets according to SLA requirements
- Configure and maintain network monitoring tools
- Create detailed technical documentation and reports
- Coordinate with various IT teams for incident resolution
- Participate in change management processes
Required Qualifications:
- 2+ years experience in NOC or similar IT operations role
- Strong knowledge of:
- Network protocols and infrastructure
- Network monitoring tools
- Ticketing systems
- Basic Linux/Windows administration
- IT service management (ITIL)
- Experience with incident management and escalation
- Strong analytical and problem-solving abilities
- Excellent communication skills
Preferred Qualifications:
- Network certifications (CompTIA Network+, CCNA)
- Experience with cloud infrastructure (AWS, Azure)
- Knowledge of automation tools
- Experience in enterprise environments
- Understanding of cybersecurity principles
Benefits:
- Competitive salary
- Comprehensive health insurance
- Professional development opportunities
- Flexible work arrangements
- Paid time off and holidays
T
o Apply: Submit your application through LinkedIn or visit Direct inquiries:
Attractivate Consulting Solutions is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.